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Forward Deployed Solution Engineer – Applied AI FDE

Pay not postedRemote, hiring in GeorgiaFull-time

Partner with customers to identify and frame high-impact AI use cases.

Free. Upload your resume once, see why each FDE role fits, and get introduced only when you say so.

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At a glance

Posted base pay

Not posted

The work

Builds what the customer runs

Balance Mostly building

Project stages

  1. Pre-sales
  2. Proof of concept
  3. Implementation
  4. Operations

Travel Up to 30%

Coding
Writes production code
Builds for
External customers
Level
Senior
Role
Technical lead

What they ask for

Experience

  • 8+ yearssoftware engineering
  • 2+ yearsbuilding systems in customer-facing or embedded roles

Background

  • Software engineering
  • Solutions and customer engineering

Do you meet what the posting states?

The posting asks for 2+ years. How many do you have?

The posting reads as a senior role. What level are you at now?

The work is remote from the US. Can you work from the US?

Which of these have you used in production?

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What postings ask for, by background →

Conditions

Location
Atlanta, GA
Work arrangement
Remote
Employment type
Full-time
Travel
Up to 30%

More like this

What you’ll do

  • Design, build, and ship end-to-end GenAI/ML systems to production.
  • Prototype with users and harden pilots into reliable, monitored services.
  • Own technical relationships and translate between business stakeholders and engineering.
  • Create reusable libraries, prompts, scaffolds, and tooling.

What you’ll bring

  • 8+ years of software engineering experience, including 2+ years in customer-facing or embedded roles.
  • Experience building ML/GenAI systems using LLMs, embeddings, vector databases, and RAG architectures.
  • Proven ability to design and implement AI-native software in production.
  • Strength in backend development, frontend development, and REST or GraphQL APIs.

About ServiceNow

Enterprise AI workflow platform connecting people, systems, data, and agents so large organizations can automate IT, employee, customer, security, and industry operations.

Public · 5000+ people

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