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ServiceNow

Forward Deployed Solution Engineer – Applied AI FDE

Published · Updated

$201,300–$352,300annualizedRemote, hiring in California

Forward-deployed software engineering role on ServiceNow’s Applied AI FDE team, partnering with strategic enterprise customers to build and deploy production-grade LLM applications.

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View posting at ServiceNow

At a glance

Posted base pay

$201K–$352KAbove the median

The work

Builds what the customer runs

Balance

  1. Mostly building
  2. Mixed
  3. Mostly pre-sales or support

Project stages

  1. Pre-sales (not covered)
  2. Proof of concept (not covered)
  3. Implementation
  4. Operations

Travel Up to 30%

Coding
Writes production code
Builds for
External customers
Level
Senior
Role
Technical lead

What they ask for

Experience

  • 10+ yearssoftware engineering
  • 2+ yearsbuilding systems in customer-facing or embedded roles

Background

  • Software engineering
  • Solutions and customer engineering

Tools

  • Python
  • Node.js
  • Java
  • React
  • Angular
  • LangChain
  • Semantic Kernel
  • vector databases
  • AWS
  • infrastructure as code

Less common in FDE jobs

  • Fully remote28%
  • Company stage: Public33%
  • Company size: About 5,000+ people38%
  • Individual contributor or manager: Technical lead47%

Share of US FDE postings that state each fact.

What you’ll do

  • Build and deploy full-stack LLM-enabled applications
  • Embed with customers to adapt, implement, and iterate solutions in live environments
  • Engineer APIs, orchestration pipelines, vector database integrations, and UI components
  • Create reusable libraries, prompts, scaffolds, SDKs, and documentation

What you’ll bring

  • 10+ years of software engineering experience, including 2+ years in customer-facing or embedded roles
  • Production experience designing and implementing AI-native software
  • Strength in Python, Node.js or Java; React or Angular; and REST or GraphQL APIs
  • Familiarity with LangChain, Semantic Kernel, prompt chaining, vector search, and context management

About ServiceNow

Enterprise AI workflow platform connecting people, systems, data, and agents so large organizations can automate IT, employee, customer, security, and industry operations.

Public · 5000+ people

View posting at ServiceNow

Similar jobs

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Pay and conditions

Posted pay
$201,300–$352,300Annualized in US dollars
Pay details

For positions in this location, we offer a base pay of $201,300 - $352,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Location
Santa Clara, CA
Work arrangement
Remote
Remote work restrictions
Santa Clara, California, US
Employment type
Full-time
Travel
Up to 30%
Experience requirements
  • 10+ years: software engineering (required)
  • 2+ years: building systems in customer-facing or embedded roles (required)

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