Forward Deployed Engineer (FDE) (Mid/Senior Level)
AI summary of the role
Salesforce is hiring Forward Deployed Engineers to design, build, and deploy agentic AI solutions directly inside enterprise customer environments.
What you’ll do
- Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems using the Agentic AI platform and LLM techniques.
- Own technical components end-to-end from architecture choice to deployed, validated, and observable in production.
- Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
What you’ll bring
- 3+ years (6-10 for Senior) of software engineering or technical delivery experience with at least one production system in AI tech stack, full-stack development, or frontier models.
- Degree in Computer Science or a related field.
- Prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — required.
- Fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex.
Technologies
Python · JavaScript · TypeScript · Java · Apex · LLM · prompt engineering · Snowflake · Databricks · Agentforce · LangChain · LlamaIndex
About Salesforce
Salesforce sells CRM, data, integration, analytics and collaboration software now unified around Agentforce AI agents for enterprise customer workflows.
Public · 5000+ people
Source and classification
Production engineering · Evidence for this classification:
Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place. About the Role Production experience required. Builder mindset non-negotiable. Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing
More from the job description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications for this position will be accepted on an ongoing basis. We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place. [... source excerpt omitted ...] set non-negotiable. Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and ful [... source excerpt omitted ...] tomer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow. Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself. Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly t
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