Forward Deployed Engineer | IFS Copperleaf
AI summary of the role
Forward Deployed Engineer for IFS Copperleaf, the decision analytics arm serving asset-intensive industries.
What you’ll do
- Own discovery, technical scoping, architecture, implementation, evaluation, productionization, adoption, and handoff for strategic customer solutions.
- Prototype aggressively with modern AI tools to prove value inside the deal timeline; productionize deliberately with security, reliability, and integration.
- Build, deploy, and evaluate with customer data; measure adoption, workflow impact, reliability, and time-to-value.
- Partner with Product and R&D to turn validated patterns into roadmap investments and reusable accelerators.
What you’ll bring
- Customer-facing and commercial ability to run discovery and value conversations with technical and business stakeholders.
- AI and agentic engineering: LLM development, RAG, prompt/context engineering, agent orchestration, and daily use of modern AI coding tools like Claude Code.
- Familiarity with enterprise integrations in regulated utility markets (ESRI ArcGIS/Smallworld, IBM Maximo/EAM, SAP/Oracle ERP/PPM, PowerBI).
- Abstraction and reuse: generalize customer solutions into reusable accelerators.
Technologies
LLM · RAG · agent orchestration · Claude Code · Angular · Python · SQL · REST APIs · streaming APIs · ESRI ArcGIS · Smallworld · IBM Maximo
About IFS
IFS builds AI-powered ERP, enterprise asset management, and field service management software for asset- and service-heavy industries like aerospace, energy, and manufacturing.
Private Late · 5000+ people
Source and classification
Production engineering · Evidence for this classification:
cross-functionally across the Sales, Product, R&D, and Implementation teams. For our most critical pursuits, you stand up our current product on the customer’s own data, fast, to prove value inside the deal. And when a customer needs something our product does not yet do, you use modern AI tools to rapidly prototype a near-production ready solution and put it in front of them. You turn “we can’t do that” into “here’s how,” and the strongest prototypes go on to shape our roadmap. You own the technical outcome from discovery through production adoption. Your job is to win deals by delivering fast and with value in the current production environment, prototyping and articulating value from customer requirements, measuring and proving value across customer workflows, and continuously coordinating field-observed customer needs, ideas, roadmaps, and visions with the product and sales
More from the job description
Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge. At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view. By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team wi [... source excerpt omitted ...] organizations — utilities, energy, water, transportation, and more — decide where to invest billions in capital to deliver the most value, using AI-powered decision analytics. Our customers defend and optimize the infrastructure that societies depend on. The Role As a Forward Deployed Engineer, you sit cross-functionally across the Sales, Product, R&D, and Implementation teams. For our most critical pursuits, you stand up our current product on the customer’s own data, fast, to prove value inside the deal. And when a customer needs something our product does not yet do, you use modern AI tools to rapidly prototype a near-production ready solution and put it in front of them. Yo [... source excerpt omitted ...] es go on to shape our roadmap. You own the technical outcome from discovery through production adoption. Your job is to win deals by delivering fast and with value in the current production environment, prototyping and articulating value from customer requirements, measuring and proving value across customer workflows, and continuously coordinating field-observed customer needs, ideas, roadmaps, and visions with the product and sales organizations. You are the shaper that understands customers’ needs, hypothesizes on value, co-creates the solution, and can test, measure, and validate the outcomes. What You Will Do Work alongside Solutions Consultants and Account Executives with
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