Solutions Architect
AI summary of the role
Own end-to-end solution design for strategic enterprise accounts at a Series A, cash-flow-positive agentic AI vendor for credit unions and community banks.
What you’ll do
- Own end-to-end solution design for strategic enterprise accounts from scoping through go-live
- Design integration architectures connecting AI platform to core banking systems (Jack Henry, Fiserv, FIS, Corelation), telephony, and contact center stacks
- Serve as primary technical point of contact and escalation owner for assigned customer engagements
- Deliver architecture blueprints and integration specifications for every engagement
What you’ll bring
- 6–12 years in B2B SaaS or enterprise technology with 3–5 years in a dedicated Solutions Architect or technical architect role
- Direct integration experience with core banking platforms (Jack Henry, Fiserv, FIS, Corelation)
- Telephony and CCaaS integration fluency (SIP trunking, PSTN routing, IVR handoff, voice AI)
- Deep understanding of conversational AI and NLU architecture
Technologies
Jack Henry · Fiserv · FIS · Corelation · Genesys · Avaya · Five9 · NICE · Twilio · SIP · PSTN · IVR
About Interface AI
Builds agentic AI for credit unions and community banks across voice, chat, employee assist, collections, and CCaaS on a single BankGPT platform.
Series B
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