Sr Manager, Forward Deployment Engineer
AI summary of the role
This role leads the management layer of T-Mobile's Forward Deployment Engineering practice, overseeing multiple pods of embedded engineers that ship production agentic AI solutions across business units.
What you’ll do
- Provide technical guidance and ensure quality of agentic AI solutions across multiple FDE pods
- Own resource allocation, domain assignment, and headcount planning across pods
- Manage senior BU relationships at Director and VP level, escalating blockers and aligning roadmap
- Set practice-level metrics and standards for responsible AI, data security, and privacy
What you’ll bring
- 7-10 years combined technical and people leadership experience, including 5+ years managing managers
- Hands-on production engineering foundation and technical fluency in AI/ML
- Familiarity with LLM deployment patterns (RAG, prompt orchestration, multi-agent systems) and agentic frameworks (LangChain, LlamaIndex, AutoGen)
- Experience managing other managers and holding them accountable for outcomes
Technologies
agentic AI · LLM · RAG · LangChain · LlamaIndex · AutoGen · MCP · A2A · AWS · multi-agent systems
About T-Mobile
Third-largest US wireless carrier ('Un-carrier'), serving 100M+ customers with 5G mobile, home internet, and a fast-growing fiber broadband footprint.
Public · 5000+ people
Source and classification
Deployment team leadership · Evidence for this classification:
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview: T-Mobile's Forward Deployment Engineering practice embeds engineers directly inside our business units to ship production agentic AI solutions. The Sr Manager, Forward Deployment Engineering leads the management layer of that practice. You oversee multiple FDE pods across business domains, each one a high-performing innovative team building and deploying real agentic solutions against real business problems, measured by validated ROI.
More from the job description
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview: T-Mobile's Forward Deployment Engineering practice embeds engineers directly inside our business units to ship production agentic AI solutions. The Sr Manager, Forward Deployment Engineering leads the management layer of that practice. You oversee multiple FDE pods across business domains, each one a high-performing innovative team building and deploying real agentic solutions against real business problems, measured by validated ROI. You'll need to be technical enough to earn the respect of Senior and Principal FDEs, and credible enough with business leaders to own relationships at the Director and VP level. Performance is measured on aggregate ROI outcomes across pods and on the health of the FDE team you build. Job Responsibilities: Technical Guidance & Strategic Presence: Accountable for the technical quality of what the practice ships. Guide direction on high-stakes agentic AI delivery decisions, architectural trade-off [... source excerpt omitted ...] signment health, delivery quality — and set the responsible AI, data security, and privacy standards every FDE deliverable is held to. Partner with TPMs and CoE leadership to keep requirements intake and delivery handoffs running effectively. FDE Pod Performance: Accountable for every pod in the practice delivering validated ROI and growing the people in it. Directly manage FDE pods across multiple BU stakeholders — coaching, performance feedback, and career development — with visibility into each pod's delivery health, ROI performance, and team morale through structured check-ins and regular engagement. Required Education and Work Experience: Bachelor's Degree Computer Science, S [... source excerpt omitted ...] le leadership roles combined, including 5+ years of progressive people management experience with demonstrated ability to manage other managers or senior technical leads. Hands-on production engineering foundation required. Track record of leading technical teams to measurable business outcomes in ambiguous delivery environments. More than 10 years Candidates with 10+ years of combined technical and leadership experience preferred. Ideal background includes having built or scaled a forward deployment, solutions engineering, or embedded technical practice, and experience managing multi-domain programs with rotating team or project structures. (Preferred) Required Knowledge, Skills
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