Head of Forward Deployed Engineering
AI summary of the role
Head of Forward Deployed Engineering at Mesh Payments, a new function reporting to the CTO.
What you’ll do
- Build and scale the FDE organization from 0→1, defining operating model, engagement shape, and hiring bar
- Hire 2-3 senior/staff-level generalists this year, placed close to partner engineering teams
- Own delivery at strategic accounts: run integration reviews, hold commitments, assign named owners
- Set qualification bar for FDE engagements and boundary with Customer Success and Support
What you’ll bring
- 10+ years in technical roles, with 4+ years leading forward-deployed teams
- Experience building a 0→1 organization or new service line
- Strong backend or integrations engineering background, able to read codebases and review architecture
- Substantial experience with broker, exchange, or payments integration patterns and crypto rails
Technologies
crypto rails · payments integration · broker integration · exchange integration · backend engineering · integrations engineering · reference architectures · QA · monitoring
About Mesh Payments
Universal crypto payments layer enabling businesses to accept digital asset payments from 300+ wallets and exchanges in a single integration.
Series C · 200–500 people
Source and classification
Production engineering · Evidence for this classification:
engineers who embed directly with a small, capped set of our most strategic partners — exchanges, neobanks, and prediction markets that drive the lion's share of our volume. These partners aren't buying a static product off the shelf. They're buying working crypto rails inside their product, against their brokers, their compliance posture, and their release schedule. The gap between a demo that works and a production integration that survives contact with a partner's environment is where deals stall, and where generic support queues and quarterly roadmap cycles fail. Our thesis is simple: FDE sits inside Engineering, not in a services org. An FDE ships code that lands in the account and when it generalizes in our core platform. Engagements are time-boxed with a clear "ship something working end-to-end" milestone — not open-ended residencies. And the function stays deliberately small.
More from the job description
About Mesh At Mesh, our mission is to enable consumers to pay and be paid with any asset. Today, trillions of dollars in tokenized assets exist but remain largely unusable for everyday commerce. Mesh is bridging this gap by making crypto payments reliable, useful, and ubiquitous. We combine a powerful orchestration engine with a seamless consumer app to unlock liquidity for the world. Backed by leading investors like SBI, Money Forward, Paradigm, Dragonfly, Galaxy, and PayPal Ventures, we are building the infrastructure for the next era of the global economy. Join us! Overview Mesh is looking for an exceptional leader to build and scale our Forward Deployed Engineering (FDE) organization — a new function at the company, starting with you. We have a strong preference for someone who resides in the New York City area or San Francisco. Reporting to our CTO, you'll lead a team of senior engineers who embed directly with a small, capped set of our most strategic partners — exchanges, neobanks, and prediction markets that drive the lion's share of our volume. These partners aren't buying a static product off the shelf. They're buying working crypto rails inside their product, against their brokers, their compliance posture, and their release schedule. The gap between a demo that works and a production integration that survives contact with a partner's environment is where deals s [... source excerpt omitted ...] e on a call, and call out a bad architectural decision — but your leverage comes from the team you build and the alignment you drive, not from the code you personally write. What You'll Do Build and scale the FDE organization Define the operating model: engagement shape, deployment cadence, scoping standards, and hiring bar Hire at least 2-3 senior and staff-level generalists this year placed close to the partner engineering team and timezone they support Be open to running the first engagement(s) yourself to prove the playbook, then scale it through the team Own delivery at our most strategic accounts Be the person a partner's VP of Engineering or CTO calls — run integr [... source excerpt omitted ...] when integration is the bottleneck, the account can absorb a dedicated engineer, speed decides the deal, or the pattern generalizes to the next ten partners Set the boundary with Customer Success, who own the relationship, and Support, who own break-fix. CS flags what an account needs; you decide whether it's an FDE build, a platform ask, or neither Measure partner growth, volume, and time-to-production — not tickets closed Shape product and platform strategy Turn the sharpest signal in the company — what partners need in production — into scoped, prioritized platform input Enforce the productization ratchet: what's built either generalizes into our shared platform inside a
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