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ServiceNow

Principal, AI Deployment Strategist, FDE

Published · Updated

$221,200–$387,100annualizedNew York, NYPrincipal

Own global deployment strategy for ServiceNow's Applied AI Forward Deployed Engineering organization, allocating scarce FDE capacity across Fortune 500 customer, product, and GTM opportunities.

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View posting at ServiceNow

At a glance

Posted base pay

$221K–$387KAbove the median

The work

Plans what the customer deploys first

Balance

  1. Mostly building
  2. Mixed
  3. Mostly pre-sales or support

Project stages

  1. Pre-sales
  2. Proof of concept (not covered)
  3. Implementation
  4. Operations (not covered)
Builds for
Internal teams
Level
Staff+
Role
Technical lead

What they ask for

Experience

  • 12+ yearsExperience spanning AI GTM, applied AI or technical solutioning, management consulting, or strategic delivery in a Fortune 500 environment

Background

  • Implementation and data engineering
  • Consulting

Tools

  • agentic AI
  • LLM-based systems
  • Forward Deployed Engineering
  • ServiceNow AI platform
  • token burn

Less common in FDE jobs

  • Who you build for: Internal teams14%
  • Responsibility level: Staff+20%
  • Covers pre-sales26%
  • Company stage: Public32%

Share of US FDE postings that state each fact.

What you’ll do

  • Own global FDE portfolio and talent allocation strategy
  • Set engagement investment criteria and measure revenue, renewal, consumption, and expansion ROI
  • Build repeatable value-velocity and quantified-outcome playbooks
  • Orchestrate scale paths for agentic use cases, verticals, partners, and platform capabilities

What you’ll bring

  • 12+ years spanning AI GTM, applied AI or technical solutioning, consulting, or strategic delivery in a Fortune 500 environment
  • Personally owned complex multi-stakeholder GTM and deployment decisions with C-suite partners
  • Fluency in agentic AI, LLM-based systems, or applied AI builds
  • Experience designing commercial frameworks, capacity models, or strategic allocation constructs

About ServiceNow

Enterprise AI workflow platform connecting people, systems, data, and agents so large organizations can automate IT, employee, customer, security, and industry operations.

Public · 5000+ people

View posting at ServiceNow

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Pay and conditions

Posted pay
$221,200–$387,100Annualized in US dollars
Pay details

For positions in this location, we offer a base pay of $221,200 - $387,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Location
New York, NY
Employment type
Full-time
Experience requirements
  • 12+ years: Experience spanning AI GTM, applied AI or technical solutioning, management consulting, or strategic delivery in a Fortune 500 environment (required)

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