Director, Forward Deployed Engineering
AI summary of the role
Chalk is hiring a Director of Forward Deployed Engineering to lead and scale its FDE team across New York and San Francisco.
What you’ll do
- Lead, develop, and retain Chalk's FDE team across New York and San Francisco, owning an aggressive hiring plan
- Define the strategy and operating model for the FDE function, including engagement models and pre-sales/post-sales balance
- Own systems for support triage, escalation paths, onboarding playbooks, and platform change rollouts
- Partner with Sales and GTM leadership on technical pilots and strategy for key deals
What you’ll bring
- 10+ years of engineering experience with 3+ years leading customer-facing engineering teams
- Strong hands-on skills in Python and SQL, comfortable with customer architectures and data infrastructure
- Experience in both pre-sales and post-sales enterprise motions
- Proven ability to hire, develop, and retain exceptional engineers including senior ICs
Technologies
Python · SQL · ML systems · ML infrastructure · data platforms · feature pipelines · forward deployed engineering
About Chalk
Compute-first feature platform for AI and ML teams that defines features once, serves them in real time, and keeps training and inference consistent.
Series A · 50–100 people
Source and classification
Internal deployment & tooling · Evidence for this classification:
About Chalk Chalk is building the data platform that powers the future of machine learning applications. We tear down complexity, latency, and scale barriers that have traditionally constrained ML capabilities. Our platform combines Rust-speed performance with elegant tools that developers love to use. Leading companies depend on Chalk for everything from stopping fraudulent credit card swipes, verifying identities, and maximizing clean energy capture. We've recently raised a $50 million Series A, led by Felicis. About the role Forward Deployed Engineering is where Chalk meets its customers. Our FDEs are exceptional software engineers who integrate Chalk’s platform with the best ML and engineering teams in healthcare, finance, and consumer technology — running technical pilots that win deals, onboarding new customers, and engineering feature pipelines that power use cases like fraud
More from the job description
About Chalk Chalk is building the data platform that powers the future of machine learning applications. We tear down complexity, latency, and scale barriers that have traditionally constrained ML capabilities. Our platform combines Rust-speed performance with elegant tools that developers love to use. Leading companies depend on Chalk for everything from stopping fraudulent credit card swipes, verifying identities, and maximizing clean energy capture. We've recently raised a $50 million Series A, led by Felicis. About the role Forward Deployed Engineering is where Chalk meets its customers. Our FDEs are exceptional software engineers who integrate Chalk’s platform with the best ML and engineering teams in healthcare, finance, and consumer technology — running technical pilots that win deals, onboarding new customers, and engineering feature pipelines that power use cases like fraud prevention, cancer detection, and product recommendation. Working directly with our founders, you'll lead this team and define its future. You'll own the strategy for how Chalk engages customers technically — from pre-sales pilots through onboarding, support, and expansion — and build the organization, processes, and playbooks that let the function scale with our growth. FDE is one of the most strategically important and fastest-growing functions at Chalk, and this role will shape what it become [... source excerpt omitted ...] Own the systems that make the team run — support triage and rotations, escalation paths to Engineering, onboarding playbooks, and the processes for rolling out platform changes to customer environments Partner closely with Sales and GTM leadership on technical pilots, evaluations, and the technical strategy behind our most important deals Partner with Engineering leadership to channel customer learnings into the product roadmap and to sharpen the internal tooling FDEs rely on Stay hands-on: dive into customer architectures, unblock hard technical problems, and set the technical bar for the team Serve as an executive-level technical counterpart to customer leadership at our la [... source excerpt omitted ...] identity as we grow — deeply technical engineers embedded with customers, not sales engineering What we're looking for 10+ years of engineering experience with 3+ years leading customer-facing engineering teams (forward deployed, solutions architecture, field engineering, or similar) Strong hands-on technical skills — proficient in Python and SQL, comfortable going deep on customer architectures and data infrastructure Experience across both pre-sales and post-sales complex enterprise motions: technical pilots and evaluations as well as onboarding, support, and account expansion Proven ability to hire, develop, and retain exceptional engineers, including senior ICs Previou
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