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NEXTMOVEFDE careers · United States

Deployment Leadership

Technologies

APIs · distributed systems · LLM · AI agent · workflow automation · ITSM · integration

About Serval

AI-native ITSM platform for enterprises that automates help desk, access, onboarding, and workflows through auditable agents that build and run automations.

Series B · 50–100 people

Job description

The full responsibilities and requirements are on the employer’s site.

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Source and classification

Deployment team leadership · Evidence for this classification:

manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving. We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others. Role Overview As a Deployment Leader, you’ll build and lead the team that sits closest to Serval’s customers — where product meets reality. You’ll own how we deploy Serval’s AI platform into complex IT environments, ensuring customers realize immediate value while feeding critical insights back into product and engineering. You’ll start as a hands-on technical leader — writing code, leading high-stakes pilots, and designing scalable onboarding processes — then grow a team of forward
How jobs are selected

Employer postings · Data from · Sources