Deployment Leadership
Technologies
APIs · distributed systems · LLM · AI agent · workflow automation · ITSM · integration
About Serval
AI-native ITSM platform for enterprises that automates help desk, access, onboarding, and workflows through auditable agents that build and run automations.
Series B · 50–100 people
Job description
The full responsibilities and requirements are on the employer’s site.
Open application page ↗Source and classification
Deployment team leadership · Evidence for this classification:
manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving. We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others. Role Overview As a Deployment Leader, you’ll build and lead the team that sits closest to Serval’s customers — where product meets reality. You’ll own how we deploy Serval’s AI platform into complex IT environments, ensuring customers realize immediate value while feeding critical insights back into product and engineering. You’ll start as a hands-on technical leader — writing code, leading high-stakes pilots, and designing scalable onboarding processes — then grow a team of forwardHow jobs are selected
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