AI Operations Engineer, Partnerships
AI summary of the role
Anthropic's Partner Experience team is building an AI-native operating model, and this role designs, builds, and runs the agentic workflows (Claude-powered agents and automations) that sit on top of partner systems.
What you’ll do
- Design and build agentic workflows using Claude, MCP connectors, and API integrations to automate partner operations (triage, onboarding, deal registration, certification tracking, communications, reporting)
- Integrate workflows with partner portal, CRM, enablement stack, finance systems, and databases, writing back to systems of record
- Turn recurring manual work into reliable, monitored automations with guardrails and human-in-the-loop checkpoints
- Own operational health of shipped automations: error handling, edge cases, escalation paths, iteration
What you’ll bring
- Hands-on experience building with LLMs and agentic tooling: prompt/workflow design, tool/function calling, MCP or comparable frameworks, evaluating agent output
- Experience integrating APIs and business systems (CRM, PRM, LMS, spreadsheets, Slack, email) with Python or JavaScript
- Strong judgment about automation risk and designing for graceful failure
- Process instincts to redesign messy workflows, not just automate as-is
Technologies
Claude · MCP · LLM · agentic workflows · API integrations · Salesforce · Python · JavaScript · CRM · PRM
About Anthropic
Frontier AI lab building Claude — safety-focused foundation models sold via API, Claude.ai, Claude Code, and enterprise platform; ~80% revenue from business customers.
Series G
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