Senior Forward Deployed Engineer [NYC or SF]
AI summary of the role
Lead end-to-end technical delivery of AI deployments for major healthcare customers at a clinical AI infrastructure startup.
What you’ll do
- Lead an AI deployment for a major healthcare customer from first conversation to production
- Turn ambiguous customer needs into clear technical plans with owners and timelines
- Make tradeoff calls on what to build now, reuse, or push back on
- Work directly with customers to keep scope, timelines, and quality honest
What you’ll bring
- Proven ability to break hard, ambiguous problems into work other engineers can own and deliver
- Real experience with LLMs and agent systems, or the depth to get there fast
- Judgment to make tradeoffs and standing to say no when something doesn't hold up
- Strong leadership through architecture, people, or both
Technologies
LLMs · agent systems · AI · ML · EHR · clinical AI
Source and classification
Production engineering · Evidence for this classification:
to hold up across specialties, workflows, and regulatory environments and not just one narrow use case. Our agents have supported more than 4 million patient encounters and are on track to grow tenfold this year. Our work is validated through partnerships with leading academic medical institutions. We’re fresh off our Series A, backed by Tier 1 VCs such as Madrona, General Catalyst, and Optum Ventures. We’re a small team of around 35 people, working in person in New York City and San Francisco. We care deeply about craft, clinical rigor, and the speed at which good ideas reach patients. If you want your work to be measured in outcomes rather than releases, we’d like to hear from you. About this role As an Senior Forward Deployed Engineer at Amigo, you'll lead the technical delivery of customer deployments end to end. You'll set the architecture, break big ambiguous problems into
More from the job description
About Amigo At Amigo, we're building the clinical AI infrastructure that health systems, life sciences companies, payors, and government agencies run their patient-facing care on. Our agents work across the whole patient journey: pre-visit intake, care navigation, post-visit care plans, and ongoing monitoring. Our mission is to make excellent care accessible to every patient, not rationed by the limits of clinician time. This hasn’t been solved because the underlying record was never built for it. EHRs were designed for billing, not for systems that learn. So instead of layering another point solution on top, we’re rebuilding the medical record as a timeline of clinical events and running agents on top of it that improve with every patient interaction. Unlike single-purpose chatbots or scribes, Amigo is the platform our customers use to build their own agents. That means our work has to hold up across specialties, workflows, and regulatory environments and not just one narrow use case. Our agents have supported more than 4 million patient encounters and are on track to grow tenfold this year. Our work is validated through partnerships with leading academic medical institutions. We’re fresh off our Series A, backed by Tier 1 VCs such as Madrona, General Catalyst, and Optum Ventures. We’re a small team of around 35 people, working in person in New York City and San Francisco. [... source excerpt omitted ...] ach patients. If you want your work to be measured in outcomes rather than releases, we’d like to hear from you. About this role As an Senior Forward Deployed Engineer at Amigo, you'll lead the technical delivery of customer deployments end to end. You'll set the architecture, break big ambiguous problems into work a team can own, commit the timelines, and hold the bar for what ships. It's a hands-on role at the intersection of engineering, product, and the customer. What you'll do Leading an AI deployment for a major healthcare customer, from first conversation to production Turning an ambiguous customer need into a clear technical plan with owners and timelines Making t [... source excerpt omitted ...] h bar You can work on site in New York City or San Francisco Nice to have Experience in a regulated or high-reliability domain (healthcare, finance, legal) Experience shipping production AI or ML systems Background in customer-facing or forward-deployed engineering Benefits (available to Full-Time Employees) Health & Wellness Comprehensive health, dental, and vision insurance Daily catered lunch and dinner Mental health support and wellness coaching Flexible wellness stipend for fitness, therapy, or personal growth Growth & Development Annual learning budget for courses, books, or conferences Conference attendance budget for professional development Annual team offsi
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