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NEXTMOVEFDE careers · United States
Toast

Staff Software Engineer, GTM & AI Strategy

AI summary of the role

Toast seeks a hands-on Staff Software Engineer to lead 0-to-1 development of AI-driven tools for the GTM organization, building agentic workflows and RAG pipelines to automate sales processes.

What you’ll do

  • Architect and code high-performance backend services and ML pipelines hands-on.
  • Build and prototype internal products from scratch using LLMs and Agentic AI for account research, lead prioritization, and quoting.
  • Develop backend integration between custom quoting engine, Salesforce, and internal data lakes.
  • Solve complex synchronization and architectural challenges across the GTM stack.

What you’ll bring

  • Extensive experience in backend languages (Java, Go, Python) with distributed systems.
  • Hands-on experience building LLM agents in production.
  • Ability to implement event-driven architectures and manage data flow across disparate systems.
  • Bachelor's or Master's degree in Computer Science or related field.

Technologies

Java · Go · Python · LLM · RAG · Agentic AI · Salesforce · AWS · SageMaker · Lambda · SQS

About Toast

All-in-one POS, payments, and software platform purpose-built for restaurants — handling ordering, payroll, marketing, inventory, and guest engagement on Toast-designed hardware.

Public · 5000+ people

Source and classification

Internal deployment & tooling · Evidence for this classification:

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is looking for a hands-on Staff Software Engineer to join the GTM & AI Strategy Engineering team. In this role, you will be a primary builder of 0-to-1 tools designed to revolutionize how our sales teams operate. This isn't about maintaining legacy systems; it’s about writing the code and building the intelligence models that eliminate friction across the Go-To-Market stack. As a technical lead, you will be responsible for building and productionizing agentic workflows and RAG pipelines to automate sales processes. You will integrate AI services into the tech stack while maintaining rigorous standards for observability and performance monitoring. A day in the life (Responsibilities) Hands-on
More from the job description

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is looking for a hands-on Staff Software Engineer to join the GTM & AI Strategy Engineering team. In this role, you will be a primary builder of 0-to-1 tools designed to revolutionize how our sales teams operate. This isn't about maintaining legacy systems; it’s about writing the code and building the intelligence models that eliminate friction across the Go-To-Market stack. As a technical lead, you will be responsible for building and productionizing agentic workflows and RAG pipelines to automate sales processes. You will integrate AI services into the tech stack while maintaining rigorous standards for observability and performance monitoring. A day in the life (Responsibilities) Hands-on Execution: Spend the majority of your time "hands-on-keyboard", architecting and coding high-performance backend services and ML pipelines. 0-to-1 Development: Build and prototype new internal products from scratch that leverage LLMs and Agentic AI to automate account research, lead prioritization, and complex quoting logic. Infrastructure Integration: Develop the backend connective tissue between our custom quoting engine, Salesforce, and internal data lakes to ensure a seamless, low-latency en [... source excerpt omitted ...] suring systems are scalable and resilient. Build Great Products: Deliver significant core capabilities that have broad impact; take high-level goals and turn them into sequenced, production-ready code. Problem Solve: Anticipate shifts in product needs and build flexible, decoupled backend systems that can evolve with our AI strategy. Deliver Quality: Ensure the reliability of GTM tools by building deep observability into every service you ship. What you'll need to thrive (Requirements) Deep Backend Expertise: Extensive experience in backend languages (Java, Go, Python) with a track record of building complex, distributed systems. Applied AI/ML Skills: Practical, hands-on expe [... source excerpt omitted ...] gh intelligent automation. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and moti

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