Director, Forward Deployed Engineering (Epic)
AI summary of the role
Qualified Health seeks a Director of Epic Forward Deployed Engineering to build and lead a team embedded at health system client sites, owning the end-to-end integration of AI outputs into Epic workflows.
What you’ll do
- Build and lead a team of Epic Forward Deployed Engineers, setting hiring standards and establishing the integration playbook
- Serve as executive technical sponsor for 2–3 strategic health system clients, owning the integration relationship at CIO/CMIO level
- Lead solution design sessions to map AI output delivery paths using CDS Hooks, SMART on FHIR, In Basket, HL7 MDM, and FHIR R4
- Own the interface delivery roadmap for each client, managing Epic configuration dependencies and setting expectations
What you’ll bring
- 8+ years in healthcare IT, Epic implementation, or clinical informatics with at least 2 years in a leadership or principal role
- Deep hands-on experience with Epic's integration ecosystem: Bridges, SMART on FHIR, CDS Hooks, MyChart, and In Basket/SendMessage API
- Proven track record running Epic go-lives or directing implementations at Epic partner organizations or large health systems
- Executive-level communication skills for presenting to CTOs and facilitating workflow design sessions
Technologies
Epic · Bridges · SMART on FHIR · CDS Hooks · MyChart · In Basket · SendMessage API · HL7 v2 · FHIR R4 · Epic Bridges
About Qualified Health
Enterprise AI governance, agent creation, and monitoring platform enabling health systems to deploy generative AI safely at clinical and operational scale.
Series B · 100–200 people
Source and classification
Production engineering · Evidence for this classification:
management role—it’s a technical leadership position for someone who has lived inside Epic implementations, knows how health system IT and clinical informatics teams operate, and can credibly design integration solutions in front of a CMIO or Epic interface team. You will build and run a pod of Epic Forward Deployed Engineers embedded at our client sites, owning the end-to-end journey from Epic workflow discovery through live production delivery of AI-powered clinical tools. Key Responsibilities Build and lead a team of Epic Forward Deployed Engineers, setting hiring standards, mentoring the team, and establishing the playbook for how QH integrates with health system Epic environments Serve as executive technical sponsor for 2–3 strategic health system clients, owning the integration relationship at the CIO, CMIO, and Epic Principal Trainer level Lead solution design sessions with
More from the job description
Director, Forward Deployed Engineering (Epic) Remote – US Transform healthcare with us. At Qualified Health, we're redefining what's possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring—working alongside leading health systems to drive real change. This is more than just a job. It's an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you're ambitious, innovative, and ready to move fast, we'd love to have you on board. Join us in shaping the future of healthcare. Job Summary Qualified Health is seeking a Director of Epic Forward Deployed Engineering to build and lead the team that sits at the intersection of our AI platform and the health systems we serve. This is not a project management role—it’s a technical leadership position for someone who has lived inside Epic implementations, knows how health system IT and clinical informatics teams operate, and can credibly design integration solutions in front of a CMIO or Epic interface team. You will build and run a pod of Epic Forward Deployed Engineers embedded at our client sites, owning the end-to-end journey from Epic workflow discovery through live production delivery of AI-powered clinical tools. Key Responsibilities [... source excerpt omitted ...] mentoring the team, and establishing the playbook for how QH integrates with health system Epic environments Serve as executive technical sponsor for 2–3 strategic health system clients, owning the integration relationship at the CIO, CMIO, and Epic Principal Trainer level Lead solution design sessions with client Epic and clinical informatics teams to map AI output delivery paths—CDS Hooks, SMART on FHIR sidebars, In Basket via SendMessage API, HL7 MDM T02 via Epic Bridges, and FHIR R4 write-back Own the interface delivery roadmap for each client, managing calendar-driven dependencies (Epic interface configuration is the long pole) and setting realistic expectations intern [... source excerpt omitted ...] cations for QH’s data engineering and product teams Establish and maintain a reusable integration playbook across Epic modules (MyChart, Ambulatory, ClinDoc, Bridges) so each new client engagement starts faster than the last Represent QH at client governance forums, steering committees, and executive briefings Collaborate with internal Data and Product Engineering teams to align forward deployed integration work with the core platform roadmap Required Qualifications 8+ years in healthcare IT, Epic implementation, or clinical informatics, with at least 2 years in a leadership or principal role Deep, hands-on experience with Epic’s integration ecosystem: Bridges (HL7 v2 int
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