Senior Technical Consultant
AI summary of the role
Senior Technical Consultant on the Customer Success team, responsible for post-sales delivery of custom software and AI solutions on the Appian low-code platform for commercial clients.
What you’ll do
- Engage with customers post-sales to define, design, develop, and implement custom software and AI solutions using the Appian platform
- Work throughout the entire project life-cycle in an agile environment to understand client business processes and technical needs
- Launch new relational data models in production and develop APIs to integrate with multiple systems
- Brainstorm AI use cases and implement Appian's AI tools including RAG, agentic workflows, and prompt engineering
What you’ll bring
- 3+ years of hands-on software development or technical consulting experience
- B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field
- Experience leading small teams through post-sale software implementation and mentoring others
- Ability to work with clients to define business processes and gather functional/technical requirements
Technologies
Appian · RAG · agentic workflows · prompt engineering · REST · SOAP · JDBC · SQL · AWS · Google Cloud
About Appian
Low-code process automation platform for enterprises and governments, combining workflow orchestration, data fabric, and governed AI to modernize complex operations.
Public · 2000–5000 people
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