Forward Deployed Engineer (FDE) - Public Sector, Nonprofit & Education
AI summary of the role
Salesforce is hiring Forward Deployed Engineers to design, build, and deploy agentic AI solutions directly within enterprise customer environments, specifically for Global Public Sector (Government, Nonprofit, Education) clients.
What you’ll do
- Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems using Agentic AI platform and LLM techniques.
- Own technical components end-to-end from architecture choice to deployed, validated, and observable in production.
- Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
What you’ll bring
- 3+ years (6-10 for Senior) of software engineering or technical delivery experience with at least one production system in AI tech stack, full-stack development, or frontier models.
- Prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — required.
- Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments.
- Fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex.
Technologies
Agentforce · Cursor · Claude · Vibes · Python · JavaScript · TypeScript · Java · Apex · Snowflake · Databricks · LangChain
About Salesforce
Salesforce sells CRM, data, integration, analytics and collaboration software now unified around Agentforce AI agents for enterprise customer workflows.
Public · 5000+ people
Source and classification
Production engineering · Evidence for this classification:
Production experience required. Builder mindset non-negotiable. Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment — shipping solutions customers depend on. By applying through this job posting, you will be assessed specifically for Global Public Sector
More from the job description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications for this position will be accepted on an ongoing basis. About the Role Production experience required. Builder mindset non-negotiable. Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day on [... source excerpt omitted ...] ly. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment — shipping solutions customers depend on. By applying through this job posting, you will be assessed specifically for Global Public Sector (Government, Nonprofit and/or Education) teams. The Builder Experience AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow. Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own rea [... source excerpt omitted ...] m people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself. Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them. Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers. What You'll Actually Be Building Develop AI agents and experiences that take real actions for real organiz
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