Director, Forward-Deployed AI Transformation

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do. Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults. Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity. At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve. The Job: We’re looking for a fast-paced leader who can set direction, build accountable delivery practices, and drive a blended tech & business team to redesign how work gets done across SCAN. As Director, [... source excerpt omitted ...] d-Deployed AI Transformation, you will own the operating model that connects business strategy, workflow redesign, engineering execution, adoption, and measurable business impact. You will provide clear direction to teams, remove blockers, establish delivery discipline, and remain accountable for value realization after launch. This role leads both technical and transformation talent. You will guide forward-deployed AI engineers in building practical, scalable solutions while ensuring transformation managers translate those capabilities into adopted workflows, new operating routines, capability-building plans, and sustained behavior change. The Director is accountable for maint [... source excerpt omitted ...] siness impact. Ensure documentation captures risks, assumptions, operational impacts, role impacts, decision rights, training needs, success metrics, and ongoing ownership. Your Qualifications: Supervises and develops a multidisciplinary team that may include forward-deployed AI engineers, transformation managers, technical leads, contractors, and/or matrixed contributors. Responsible for team direction, prioritization, coaching, performance management input, delivery accountability, resource planning, and cross-functional operating discipline. Bachelor's degree: Business Administration, Organizational Development, Human Resources, Learning & Development, Healthcare Administration,