Customer Solutions Engineer
AI summary of the role
Own the technical relationship with US federal and national-security customers for TRM's blockchain intelligence platform, from discovery through deployment.
What you’ll do
- Own end-to-end TRM solutions from discovery to deployment, including customizing the platform and integrating TRM APIs.
- Act as technical consultant during discovery calls, documenting requirements and guiding solution design.
- Present TRM's APIs and architecture, advising on implementation and alignment with customer goals.
- Develop integration resources like API docs and reference architectures to accelerate onboarding.
What you’ll bring
- US Citizenship required (no dual citizenship).
- Professional experience in pre/post-sales roles (Solutions Architect, Sales Engineer, etc.).
- Proven experience customizing API-based SaaS products with engineering and product teams.
- Scripting proficiency in Python, JavaScript, or TypeScript for PoCs and API prototypes.
Technologies
TRM APIs · Python · JavaScript · TypeScript · SaaS · AI development · API integration · Proof of concept
About trmlabs
AI-powered blockchain intelligence platform that lets governments and businesses trace illicit crypto, build cases, and map criminal threat networks.
Series C · 200–500 people
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