Forward Deployed Engineer (Product)
AI summary of the role
Apollo Research seeks a Forward Deployed Engineer to own customer deployments of Watcher, its coding agent security product, across the full lifecycle from pre-sales POCs to production rollout and white-glove support.
What you’ll do
- Own customer deployments end to end: cloud, on-prem, and self-hosted backends, from architecture discussion through production rollout.
- Build integrations between Watcher and customer environments: coding agent setups (Claude Code, Codex, Cursor), SIEM and security operations tooling, identity and access systems, CI/CD pipelines.
- Run technical evaluations and POCs with prospects, deploying Watcher on their agent traffic and demonstrating concrete value.
- Provide white-glove support as the named technical contact for key customers, owning escalations, incident communication, and feature requests.
What you’ll bring
- 3+ years building and shipping production software, with strong engineering foundation across Python and TypeScript.
- Comfortable with cloud infrastructure, networking basics, and deployment tooling.
- Genuinely good with customers, communicating clearly with both hands-on engineers and security leadership.
- High agency and ownership, with judgment on custom vs. core requests.
Technologies
Python · TypeScript · Claude Code · Codex · Cursor · SIEM · CI/CD · cloud infrastructure · on-prem · VPC · SSO
About Apollo Research
AGI safety lab running pre-deployment scheming evals for frontier labs and building runtime monitoring products for AI coding agents.
Seed
Source and classification
Production engineering · Evidence for this classification:
THE OPPORTUNITY We are building Watcher, a coding agent security product. Watcher is deployed in production and monitors billions of agent tokens per month across engineering teams at agent-building scale-ups and multinational enterprises. Every one of those deployments involves custom engineering: integrating with the customer's coding agents and security stack, running in their cloud or on-prem environment, and tuning monitors to their workflows. We are looking for a Forward Deployed Engineer to own that work end to end. You will be the technical face of Watcher to customers across the entire lifecycle: running technical evaluations and POCs with prospects, deploying Watcher into customer environments, building the integrations and custom capabilities they need, and providing white-glove support that turns early customers into long-term partners. You are an engineer first. When a
More from the job description
THE OPPORTUNITY We are building Watcher, a coding agent security product. Watcher is deployed in production and monitors billions of agent tokens per month across engineering teams at agent-building scale-ups and multinational enterprises. Every one of those deployments involves custom engineering: integrating with the customer's coding agents and security stack, running in their cloud or on-prem environment, and tuning monitors to their workflows. We are looking for a Forward Deployed Engineer to own that work end to end. You will be the technical face of Watcher to customers across the entire lifecycle: running technical evaluations and POCs with prospects, deploying Watcher into customer environments, building the integrations and custom capabilities they need, and providing white-glove support that turns early customers into long-term partners. You are an engineer first. When a customer needs something, your default is to build it, and then to work with the product team to decide what becomes part of the core product. This is truly a "start-up role." You will be one of the first dedicated customer-facing engineers, you will have significant say in shaping how Apollo deploys and supports Watcher, and you can earn more responsibility quickly. As we grow, this role can develop toward leading forward-deployed engineering, solutions architecture, or core product engineering, [... source excerpt omitted ...] ESPONSIBILITIES Deployment and integration engineering (~40%) Own customer deployments end to end: cloud, on-prem, and self-hosted backends, from architecture discussion through production rollout. Build integrations between Watcher and customer environments: coding agent setups (Claude Code, Codex, Cursor), SIEM and security operations tooling, identity and access systems, CI/CD pipelines. Configure and tune monitors, policies, and permissions for each customer's workflows, and validate that monitoring quality holds on their real traffic. Debug issues in environments you don't control, often under time pressure, and drive them to resolution with the product team. Pre-sales a [... source excerpt omitted ...] ions, run demos on the prospect's actual use cases rather than canned examples. Work with our AI Security & Control Engineer on security questionnaires, architecture reviews, and customer pen-test support during procurement. Feed honest signal back into the team about why deals progress or stall technically. White-glove support and product feedback (~30%) Be the named technical contact for key customers. Own their escalations, incident communication, and feature requests. Build customer-specific capabilities where warranted, and drive the "should this be product?" conversation with the Engineering Manager and product engineers so one-off work compounds into the roadmap. Tur
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