Forward Deployed Engineer - Healthcare Transformation
AI summary of the role
Forward Deployed Engineer embedded in Wolters Kluwer Health's product organization, working with strategic customers to discover high-value problems, build working solutions, and turn repeatable patterns into scalable platform capabilities.
What you’ll do
- Work with customer executives, clinical leaders, informaticists, pharmacists, and IT/data teams to understand workflows and adoption barriers.
- Design, code, integrate, test, and deploy prototypes and product extensions using WK Health assets, APIs, data, AI capabilities, and platform services.
- Apply healthcare integration patterns including HL7 FHIR, SMART on FHIR, CDS Hooks, and cloud-native approaches.
- Convert field-built patterns into reusable APIs, connectors, reference architectures, templates, and product backlog input.
What you’ll bring
- 7+ years in software engineering, customer-facing engineering, solution architecture, or technical product management.
- Production-quality software experience in enterprise or regulated environments.
- Healthcare technology experience across clinical workflows, EHR/payer/pharmacy systems, or digital health, including FHIR, SMART on FHIR, CDS Hooks, and integration with Epic, Cerner, MEDITECH, or Athenahealth.
- Modern software delivery with AI/GenAI, LLMs, RAG, agentic workflows, AI evaluation, or responsible AI governance.
Technologies
HL7 FHIR · SMART on FHIR · CDS Hooks · RxNorm · SNOMED CT · LOINC · ICD-10 · CPT · NDC · Epic · Oracle Health/Cerner · MEDITECH
About Wolters Kluwer
Dutch-listed information-services company selling expert software and content (UpToDate clinical decision support, CCH tax/accounting, TeamMate audit) to professionals in health, tax, legal, and compliance.
Public · 5000+ people
Source and classification
Internal deployment & tooling · Evidence for this classification:
About the Role: Wolters Kluwer Health has a strong foundation in trusted clinical decision support. We are extending that foundation into outcome-focused solutions that connect clinical content, data, AI, and workflow to help customers improve clinical, operational, financial, and experience outcomes. The Forward Deployed Engineer is a product-minded, hands-on engineer who works with strategic customers and WK teams to discover high-value problems, build working solutions, validate impact, and turn repeatable patterns into scalable WK Health capabilities. The role reports into Technology and partners closely with Product. This is not a professional services, implementation delivery, or sales engineering role. It is a product-embedded engineering role that learns from real customer environments, accelerates adoption of WK Health platforms, and shapes reusable product direction across
More from the job description
About the Role: Wolters Kluwer Health has a strong foundation in trusted clinical decision support. We are extending that foundation into outcome-focused solutions that connect clinical content, data, AI, and workflow to help customers improve clinical, operational, financial, and experience outcomes. The Forward Deployed Engineer is a product-minded, hands-on engineer who works with strategic customers and WK teams to discover high-value problems, build working solutions, validate impact, and turn repeatable patterns into scalable WK Health capabilities. The role reports into Technology and partners closely with Product. This is not a professional services, implementation delivery, or sales engineering role. It is a product-embedded engineering role that learns from real customer environments, accelerates adoption of WK Health platforms, and shapes reusable product direction across the Health division, including AI-enabled capabilities building on the momentum of our Expert AI propositions. Job Description: The FDE owns the path from customer problem to technical proof, measured outcome, and product feedback. They build fast, practical solutions while protecting safety, security, quality, and long-term maintainability. No direct reports are expected initially; the role may lead cross-functional virtual squads or technical workstreams. Essential Duties and Responsibilities [... source excerpt omitted ...] option barriers. Translate ambiguous needs into outcome hypotheses, use cases, success metrics, acceptance criteria, prototypes, and implementation options anchored in measurable customer value. Build, Integrate, and Validate Design, code, integrate, test, and deploy prototypes and product extensions using WK Health assets, APIs, data, AI capabilities, and platform services. Apply healthcare integration patterns where appropriate, including HL7 FHIR, SMART on FHIR, CDS Hooks, secure APIs, and cloud-native approaches. Use modern engineering practices, including Spec Driven Development, automated testing, observability, secure SDLC, and AI-assisted or agentic development with [... source excerpt omitted ...] ty, privacy, legal, and compliance teams to align solutions with WK responsible AI principles, healthcare safety, and data governance expectations. Create alignment across WK and customer teams with clarity, humility, curiosity, and judgment; communicate tradeoffs and push for impact without creating unsupported customization or unmanaged risk. Experience, qualifications: Bachelor’s degree in computer science, Software Engineering, Biomedical Informatics, Data Science, Health Informatics, Engineering, or equivalent practical experience. Advanced degree preferred but not required. 7+ years in software engineering, customer-facing engineering, solution architecture, technical p
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