Senior Technical Consultant
AI summary of the role
Senior Technical Consultant on the Customer Success team, leading post-sales delivery of custom Appian platform solutions for commercial clients.
What you’ll do
- Engage with customers post-sales to define, design, develop, and implement custom software and AI solutions using Appian's platform
- Work within an agile environment to understand client business processes and technical needs, launch relational data models in production, and develop APIs for system integration
- Brainstorm AI use cases and implement Appian's AI tools using RAG, agentic workflows, prompt engineering, and generative models
- Collaborate with client technical teams and business users throughout the software development lifecycle
What you’ll bring
- 3+ years of hands-on software development or technical consulting experience
- B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field
- Passion for mentoring/developing others and experience leading small teams through post-sale software implementation
- Ability to work with clients to define business processes and gather functional and technical system requirements
Technologies
Appian · RAG · agentic workflows · prompt engineering · REST · SOAP · JDBC · SQL · AWS · Google Cloud
About Appian
Low-code process automation platform for enterprises and governments, combining workflow orchestration, data fabric, and governed AI to modernize complex operations.
Public · 2000–5000 people
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