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Founding Forward Deployed Engineer

Published · Updated

Pay not postedNew York, NYOn-site

The Founding Forward Deployed Engineer owns customer implementations from discovery through go-live, partnering with consumer packaged goods operations teams to improve wholesale workflows.

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View posting at Clera

At a glance

Posted base pay

Not posted

The work

Builds what the customer runs

Balance

  1. Mostly building
  2. Mixed
  3. Mostly pre-sales or support

Project stages

  1. Pre-sales (not covered)
  2. Proof of concept (not covered)
  3. Implementation
  4. Operations (not covered)
Coding
Configuration only
Builds for
External customers
Level
Senior
Role
Individual contributor

What they ask for

Experience

  • 3+ yearsForward deployed engineering, solutions engineering, implementation engineering, technical onboarding, or similar customer-facing technical role

Background

  • Software engineering
  • Solutions and customer engineering
  • Implementation and data engineering
  • Forward deployed engineering

Tools

  • EDI
  • ERP
  • SQL
  • data models
  • purchase-order-to-cash
  • inventory systems
  • accounting systems
  • freight systems

Visa

  • No visa sponsorship

Less common in FDE jobs

  • Coding work: Configuration only14%
  • On-site37%
  • Individual contributor or manager: Individual contributor50%

Share of US FDE postings that state each fact.

The job description from Clera

Posted by Clera on

About the Role

Join an early-stage AI company serving the consumer packaged goods sector as a technical partner to customer operations teams. You will own implementations from initial discovery through go-live, helping customers improve their wholesale workflows and shaping product capabilities through insights from the field.

What You'll Do

  • Lead customer onboarding from discovery and integration through configuration, testing, and go-live.
  • Work with operators to map purchase-order-to-cash workflows and determine how the platform should support their needs.
  • Build and troubleshoot integrations across EDI, ERP, inventory, accounting, and freight systems.
  • Translate operational requirements into data models, configurations, and product capabilities.
  • Share implementation learnings with engineering and help turn customer feedback into product improvements.

What We're Looking For

  • At least 3 years of experience in forward deployed engineering, solutions engineering, implementation engineering, technical onboarding, or a similar customer-facing technical role.
  • Experience owning customer onboarding end to end, from discovery through deployment and go-live.
  • Hands-on experience integrating EDI with ERP, inventory, accounting, and freight systems, ideally in CPG, supply chain, logistics, or wholesale operations.
  • Working knowledge of APIs, data models, SQL, and integration debugging, with the ability to read and write code as needed.
  • Strong systems thinking and comfort navigating ambiguity, operational complexity, and changing priorities.

Compensation & Benefits

Salary range: $0 to $200,000 USD annually. Visa sponsorship is not available.

Location

On-site in New York, United States.

View posting at Clera

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Pay and conditions

Posted pay
Pay not posted
Pay details

Salary range: $0 to $200,000 USD annually. Visa sponsorship is not available.

Location
New York, NY
Work arrangement
On-site
Employment type
Full-time
Visa sponsorship
Not available
Experience requirements
  • 3+ years: Forward deployed engineering, solutions engineering, implementation engineering, technical onboarding, or similar customer-facing technical role (required)