Staff Software Engineer, Go-to-Market Systems & AI
AI summary of the role
Staff Software Engineer owning the technical strategy and architecture of Block's go-to-market technology stack, building production-grade AI agents and automated workflows to improve sales productivity.
What you’ll do
- Own technical strategy and architecture for go-to-market systems
- Design and operate production-grade AI agents and automated workflows
- Lead technical execution across initiatives, mentoring engineers
- Partner with Sales and Sales Strategy & Operations to translate business problems into technical solutions
What you’ll bring
- 12+ years experience with Bachelor's, or 8+ years with Master's, or PhD with 5 years
- Experience setting technical direction on complex, business-critical systems
- Experience building production software with LLMs, AI agents, tool calling, retrieval
- Track record of moving AI from prototype to production with evaluation and observability
Technologies
AI agents · large language models · tool calling · retrieval · workflow orchestration · CRM · data services · evaluation · observability
About Block (Square)
Multi-ecosystem fintech: Square (SMB commerce + payments), Cash App (consumer banking), Afterpay (BNPL), Tidal (music), TBD/Spiral (Bitcoin infra).
Public
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