Staff Software Engineer, Go-to-Market Systems & AI
AI summary of the role
Staff Software Engineer owning the technical strategy and architecture of Block's go-to-market technology stack, building production-grade AI agents and automated workflows to improve sales productivity.
What you’ll do
- Own technical strategy, architecture, and long-term evolution of go-to-market technology stack.
- Design, build, and operate production-grade AI agents and automated workflows to reduce manual sales work.
- Lead technical execution across initiatives by setting direction, breaking down problems, and reviewing designs.
- Partner with Sales and Sales Strategy & Operations to translate business problems into scalable technical solutions.
What you’ll bring
- Minimum 12 years related experience with Bachelor's; or 8 years with Master's; or PhD with 5 years; or equivalent.
- Experience setting technical direction and delivering complex, business-critical systems across multiple teams.
- Experience designing, building, and operating production software using LLMs, AI agents, tool calling, retrieval, or workflow orchestration.
- Track record of moving AI capabilities from prototype to production including evaluation, observability, security, and reliability.
Technologies
AI agents · large language models · tool calling · retrieval · workflow orchestration · CRM · data services · evaluation · observability
About Block (Square)
Multi-ecosystem fintech: Square (SMB commerce + payments), Cash App (consumer banking), Afterpay (BNPL), Tidal (music), TBD/Spiral (Bitcoin infra).
Public
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