Founding Deployment Strategist

About Liberate Liberate builds AI agents that automate manual work for the $2.7 trillion insurance industry. We started with voice, the hardest and most valuable channel in insurance, and we're expanding into full workflow automation across sales, servicing, and claims. The long-term goal is reasoning agents that can handle the full range of carrier and broker operations. We've raised $82M to date, including a $50M Series B in October 2025, backed by top-tier venture firms. Today our agents run millions of automated transactions a month across enterprise carriers, brokers, and agencies, resolving calls, emails, and SMS end-to-end and writing back to the core systems of record. These are not chatbots that deflect, but true AI agents that complete the transaction and hand off to a human with full context when the need arises. We're insurance people building AI, and that operator DNA is why customers trust us with their highest-volume operations. About the Role We're hiring a founding Deployment Strategist to own the relationship with our largest customers and make sure they get real value from Liberate. Think of it as a customer success role with a builder's mandate. You'll join during the sales cycle to define the outcomes a customer wants and the value we'll deliver, then stay with them through go-live and beyond, driving continuous value delivery, proving impact, and findi [... source excerpt omitted ...] ou will collaborate closely with our deployment team, our Agent Product Managers and AI Agent Engineers, who build and ship the AI agents. You own the "why" and the "what" and the customer relationship; they own the "how." Our deployment organization has three roles that work as a unit on every enterprise account. Agent Product Managers scope and design the agent workflows. AI Agent Engineers build the agents and integrate them with the customer's systems. The Deployment Strategist collaborates closely with both, owning the customer relationship end-to-end: defining the value up front, keeping the deployment pointed at the outcomes that matter, ensuring continuous value delivery [... source excerpt omitted ...] the next opportunity to expand. Key Responsibilities Drive value and outcomes. Own the bridge between technical implementation and business adoption. You're accountable for the customer achieving the outcomes they signed up for, not just a successful go-live. Strategic consulting. Join during the sales cycle to define what we'll deliver and the desired customer outcomes. Lead discovery sessions to map workflows and identify high-value use cases before the deployment team is committed. You determine what Liberate needs to build; the deployment team scopes and builds it. Relationship building. Act as the primary bridge between C-suite sponsors, frontline end-users, and our dep