Backend Software Engineer, GTM Innovation

About the Team: GTM Innovation’s mission is to automate 100% of digital knowledge work for OpenAI's GTM so sellers spend more time directly with customers applying their strategy and judgment. AGI-level reasoning doesn’t mean organization-level transformation “just works” out of the box; orgs must be redesigned around abundant intelligence and persistent virtual coworkers. The team builds and scales a fleet of virtual coworkers that operate as full-time employees and move increasingly ambitious tasks from the foreground to the background. About the Role We’re looking for a product-minded backend engineer to build the systems behind a new generation of AI coworkers: persistent agents that understand their environment, take on meaningful work, and improve over time. You’ll design and ship the foundational infrastructure that makes these agents effective in production, from durable workflow orchestration to long-running agent loops built on the Codex harness to the context, memory, tools, and permissions model they need to act reliably. You’ll also build rigorous evaluation, observability, and feedback systems that make agent quality measurable and continuously improve how these systems perform. This is a hands-on, high-ownership role at the intersection of agent infrastructure, applied AI, and product engineering. You’ll work directly with go-to-market teams and collaborate [... source excerpt omitted ...] frastructure. Design context and memory systems that ground agents in the information they need while preserving clear access boundaries. Develop rigorous evaluation frameworks, production feedback loops, and observability to measure agent quality and improve it over time. Partner directly with Sales, Technical Success, and Revenue Operations to identify high-value problems and own solutions from prototype through production. Build reliable backend services, data pipelines, and integrations that enable agents to take meaningful action across real-world workflows. Collaborate with OpenAI’s Product and Research teams to advance agent capabilities and turn production learnings in