Technical Commerce & AI Consultant | Agentic Commerce
AI summary of the role
Design and build AI-powered commerce solutions using Generative AI and multi-agent orchestration frameworks within Accenture Song's Customer Technology – Commerce practice.
No longer in the current catalog. Last included 2026-09-09. Check the employer’s posting for availability.
What you’ll do
- Design and implement Agentic AI systems for personalization, merchandising, campaign orchestration, conversational commerce, and digital customer engagement.
- Develop multi-agent architectures coordinating planners, retrievers, reasoning agents, predictive models, and optimization components.
- Build and operationalize retrieval-augmented generation (RAG) systems grounded in structured commerce knowledge and business rules.
- Architect orchestration pipelines integrating predictive models, LLM reasoning, decision APIs, and enterprise tools.
What you’ll bring
- 4+ years building scalable AI or data-driven systems, preferably in digital commerce, MarTech, or customer technology ecosystems.
- Strong proficiency in Python and SQL with hands-on experience deploying Generative AI and Agentic AI solutions.
- Experience with Agentic AI frameworks (LangChain, LlamaIndex, CrewAI, AutoGen, LangGraph).
- Hands-on experience with FastAPI, AWS/Azure/GCP, and Databricks.
Technologies
Python · SQL · LangChain · LlamaIndex · CrewAI · AutoGen · LangGraph · FastAPI · AWS · Azure · GCP · Databricks
About Accenture
Accenture helps enterprises and governments reinvent strategy, technology, operations and customer growth through global consulting, managed services, AI/data, cloud and ecosystem partnerships.
Public · 5000+ people
Source and classification
Implementation & delivery · Evidence for this classification:
hands-on exposure to modern commerce platforms, composable architectures, CDPs, MarTech stacks, and AI orchestration frameworks. Collaborate with Song teams across Commerce, Experience, Marketing, and Data. Contribute to reusable accelerators and AI-driven commerce solution assets. Develop deep technical expertise and client-facing consulting skills within high-impact transformation programs. What You Would Do in This Role As an Agentic Commerce & AI Consultant, you will design and build AI-powered commerce solutions using Generative AI and multi-agent orchestration frameworks. You will take ownership of solution components, ensuring scalable, secure, and business-aligned deployments within customer technology ecosystems. Agentic Commerce Solution Development Design and implement Agentic AI systems enabling intelligent decision workflows across: Personalization engines
More from the job description
About Accenture Song – Customer Technology, Commerce Accenture Song accelerates growth and value for our clients by combining creativity, technology, and data-driven intelligence. Within Song, the Customer Technology – Commerce practice helps organizations design, build, and scale modern digital commerce ecosystems that deliver personalized, seamless, and intelligent customer experiences. We integrate commerce platforms, customer data, marketing technology, and AI-powered decisioning to transform how brands engage customers across channels. By embedding Generative AI and Agentic AI into commerce operations, we enable real-time personalization, autonomous merchandising, dynamic pricing, campaign orchestration, and revenue growth at scale. WHAT’S IN IT FOR YOU? Work at the forefront of Agentic Commerce and Generative AI, building next-generation intelligent commerce ecosystems. Gain hands-on exposure to modern commerce platforms, composable architectures, CDPs, MarTech stacks, and AI orchestration frameworks. Collaborate with Song teams across Commerce, Experience, Marketing, and Data. Contribute to reusable accelerators and AI-driven commerce solution assets. Develop deep technical expertise and client-facing consulting skills within high-impact transformation programs. What You Would Do in This Role As an Agentic Commerce & AI Consultant, you will design and build AI- [... source excerpt omitted ...] ns using Generative AI and multi-agent orchestration frameworks. You will take ownership of solution components, ensuring scalable, secure, and business-aligned deployments within customer technology ecosystems. Agentic Commerce Solution Development Design and implement Agentic AI systems enabling intelligent decision workflows across: Personalization engines Merchandising optimization Campaign orchestration Conversational commerce Digital customer engagement platforms Develop multi-agent architectures coordinating planners, retrievers, reasoning agents, predictive models, and optimization components. Build and operationalize retrieval-augmented generation (RAG) systems [... source excerpt omitted ...] e commerce architectures). Cloud & Deployment Leverage AWS, Azure, or GCP for scalable AI deployment and lifecycle management. Develop modular services using FastAPI and deploy production-ready solutions using containerized and CI/CD-based environments. Utilize Databricks for large-scale modeling workflows and AI experimentation. Integrate vector databases, distributed knowledge systems, and in-memory state management (e.g., Redis) for context-aware agent workflows. Responsible AI & Performance Optimization Apply Responsible AI principles including: Structured tool access Context governance Logging and traceability Bias awareness Drift detection Implement LLM evaluatio
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