Lead Forward Deployed Engineer, Creative AI

The Opportunity Every global brand is now a content factory. They need thousands of on-brand asset variations every quarter — static, video, and increasingly 3D — and they need to ship them in days, not weeks. The customer who figures this out first wins the next decade of marketing. We are the team that gets them there. We embed with enterprise customers, learn their content supply chain end-to-end, and craft custom AI-powered creative workflows on top of Adobe Firefly Services and Firefly Creative Production (our node-based workflow builder). We are not pre-sales engineers. We are not consultants. We are technical creators who ship. You will own the bridge between what the customer's CMO sketched on a whiteboard and what their creative team actually uses on Monday morning. Then you'll bring what you learned back so the next FDCT moves faster. This role is for someone who is maniacally focused on customer value. If the customer cannot point to time saved, dollars earned, or campaigns shipped because of your work, nothing else matters. What you'll do Embed with enterprise customers. Learn their brand, their creative team, their content supply chain, and the metrics their CMO cares about. Become a trusted advisor in 90 days. Translate a customer brief into a working creative workflow. Compose Firefly Services APIs (Firefly, Photoshop, InDesign, Illustrator, Express, Ligh [... source excerpt omitted ...] customer's creative team works there. Build thin front-ends (or conversational experiences) and light back-ends (App Builder, Azure Functions, AWS Lambda). Ship a working URL the customer uses this quarter, not a PowerPoint. Build custom workflow nodes when existing ones fall short. Push reusable ones upstream. Integrate with the customer's stack — AEM Assets, Workfront, Frame.io, their DAM, their PIM, their brand portal. Negotiate auth, debug API quirks, own the edge cases. Train the customer's team. Document. Hand off cleanly so the customer self-serves when you rotate to the next engagement. Demo your work yourself — script, produce, edit. Show real creative outcomes, not [... source excerpt omitted ...] le patterns become shared repo templates, workflow templates, or upstream WFB nodes. Every engagement makes the next one faster. What you'll bring 5–10 years straddling creative production AND technical building. You have shipped both: real creative work (motion, design, video, 3D, photography, brand systems) AND real technical work (apps, integrations, plugins, automation). Creative content supply chain fluency. You understand how briefs become assets, how brand systems and design tokens work, how master files become channel variants, how creative teams hand off through Figma / PSD / INDD to DAM and review-and-approval. This is the skill we cannot teach and the one we filter ha