Growth Strategist, Enterprise (Customer Success)
AI summary of the role
Partner with enterprise SaaS customers like Intercom, Verkada, and Anthropic to define, scale, and expand their Clay strategy.
What you’ll do
- Guide customers to their first 'aha' moment in Clay, ensuring fast time-to-value while positioning Clay as a long-term strategic lever.
- Act as an extension of customers' GTM teams by co-creating new plays, uncovering fresh use cases, and helping them stay ahead of competitors.
- Continuously identify opportunities for Clay across sales, revops, marketing, and CX to expand Clay's footprint within the org.
- Synthesize patterns from enterprise accounts and collaborate with Product, Engineering, and Design to bring customer-driven innovation to Clay.
What you’ll bring
- Strategic, product-minded thinking: see around corners, help customers envision what's next, and connect their roadmap to ours.
- Deep GTM fluency in B2B SaaS, speaking the language of revops, sales, and marketing leaders.
- Customer obsession with business savvy: worked directly with customers, built trust, challenged thinking, and delivered impact.
- Builder DNA: thrive in ambiguity, create structure where none exists, and design processes and teams from 0 → 1.
Technologies
Clay · GTM · revops · CRM · workflow automation · AI research · enrichment
About Clay
AI-native GTM platform that combines enrichment waterfalls, intent signals, AI research agents, and workflow automation so revenue teams can design and run bespoke outbound and CRM programs.
Series C · 200–500 people
Source and classification
Customer adoption & accounts · Evidence for this classification:
integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack. Our culture is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more. All employees can work for free with world-class coaches who specialize in creativity, management, and more. Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here. Read about us in the NYT, Forbes, First Round Review, and more. Hear from our employees directly on our Glassdoor page! Enterprise Growth Strategist @ Clay As one of Clay’s Enterprise Growth Strategists, you’ll partner with some of the fastest-growing SaaS companies in the world (think Intercom, Verkada, Anthropic) to define, scale, and continuously expand their Clay strategy. You’ll work
More from the job description
About Clay Our mission is to help organizations turn any growth idea into reality. We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research. In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue. In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round, for our customers, agency partners, and club members. Some things to know about us: Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack. Our culture is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more. All employees can work for free with world-class coaches who specialize in creativity, management, and more. Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here. Read ab [... source excerpt omitted ...] Translate those into actionable Clay use cases Expand Clay into new teams and workflows Shape the roadmap of both their GTM engine and Clay itself You are not just supporting customers, you’re a strategic business partner, trusted advisor, and internal product voice. What You’ll Do Onboard with velocity & vision: Guide customers to their first “aha” moment in Clay, ensuring fast time-to-value while positioning Clay as a long-term strategic lever. Be a growth partner: Act as an extension of our customers’ GTM teams by co-creating new plays, uncovering fresh use cases, and helping them stay ahead of their competitors. Drive ongoing adoption & expansion: Continuously identi [... source excerpt omitted ...] g to strong renewals and multi-team expansions. Influence our roadmap: Synthesize patterns from enterprise accounts and collaborate with Product, Engineering, and Design to bring customer-driven innovation to Clay. Build new programs from scratch: Design scalable frameworks, playbooks, and initiatives for future Enterprise customers. What You’ll Bring This role is for someone who wants to sit at the intersection of customer strategy, product vision, and GTM innovation and help some of the fastest-growing companies in the world find their edge with Clay. Strategic, product-minded thinking: You don’t just solve today’s problem: you see around corners, help customers envision w
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