Forward Deployment Engineer
AI summary of the role
Forward Deployed Engineer embedding with strategic enterprise customers to design, build, and deploy production GenAI applications on SambaNova's SN40L platform and SambaStack portfolio.
What you’ll do
- Embed with strategic enterprise customers to design, build, and deploy production GenAI applications on SN40L and SambaStack
- Architect and implement LLM workflows: RAG, multi-agent systems, fine-tuning, and coding solutions
- Optimize inference performance on SambaNova hardware; benchmark throughput, latency, and accuracy
- Troubleshoot production issues end-to-end across model, software, and hardware layers
What you’ll bring
- 5+ years hands-on engineering with production AI/ML systems
- Deep expertise in GenAI: LLM orchestration, RAG, agentic frameworks (LangChain, LlamaIndex, DSPy), prompt engineering, evaluation
- Strong ML fundamentals: training, fine-tuning, inference optimization, quantization, benchmarking
- Proficiency in Python; C++/CUDA a plus
Technologies
SN40L · SambaStack · RAG · LangChain · LlamaIndex · DSPy · Python · C++ · CUDA · Kubernetes · Docker · AWS
About SambaNova Systems
Full-stack AI platform from chip to cloud for enterprise inference, built on proprietary RDU silicon and optimized for on-prem or cloud deployment with customer data ownership.
Series E · 500–1000 people
Source and classification
Production engineering · Evidence for this classification:
an integrated hardware and software platform. Our SambaStack inference serving platform is pushing the boundaries of inference serving for generative AI and large language models. We are a team of passionate innovators tackling some of the world's most challenging computational problems. We help enterprises and service providers host their own AI inference platforms, powered by our state-of-the-art RDU (Reconfigurable Dataflow Unit) hardware architecture. Our cloud-agnostic, enterprise-grade inference serving platform enables seamless deployment, management, and scaling of foundation model workloads at production scale. SambaNova is hiring a Forward Deployed Engineer (FDE) for our SambaStack based product portfolio in our Customer Success Organization. Responsibilities: Embed directly with strategic enterprise customers to design, build, and deploy production GenAI applications on
More from the job description
The era of pervasive AI has arrived. In this era, organizations will use generative AI to unlock hidden value in their data, accelerate processes, reduce costs, drive efficiency and innovation to fundamentally transform their businesses and operations at scale. SambaNova Suite™ is the first full-stack, generative AI platform, from chip to model, optimized for enterprise and government organizations. Powered by the intelligent SN40L chip, the SambaNova Suite is a fully integrated platform, delivered on-premises or in the cloud, combined with state-of-the-art open-source models that can be easily and securely fine-tuned using customer data for greater accuracy. Once adapted with customer data, customers retain model ownership in perpetuity, so they can turn generative AI into one of their most valuable assets. The era of pervasive AI has arrived. In this era, organizations will use generative AI to unlock hidden value in their data, accelerate processes, reduce costs, drive efficiency and innovation to fundamentally transform their businesses and operations at scale. SambaNova Suite™ is the first full-stack, generative AI platform, from chip to model, optimized for enterprise and government organizations. Powered by the intelligent SN40L chip, the SambaNova Suite is a fully integrated platform, delivered on-premises or in the cloud, combined with state-of-the-art open-source m [... source excerpt omitted ...] Unit) hardware architecture. Our cloud-agnostic, enterprise-grade inference serving platform enables seamless deployment, management, and scaling of foundation model workloads at production scale. SambaNova is hiring a Forward Deployed Engineer (FDE) for our SambaStack based product portfolio in our Customer Success Organization. Responsibilities: Embed directly with strategic enterprise customers to design, build, and deploy production GenAI applications on SambaNova's SN40L platform and SambaStack based product portfolio Architect and implement LLM-powered workflows — including RAG pipelines, multi-agent systems, fine-tuning workflows, and coding solutions — tailored to each [... source excerpt omitted ...] AI inference performance on SambaNova hardware; benchmark model throughput, latency, and accuracy against customer requirements and competitor baselines. Troubleshoot and resolve production issues end-to-end across model, software, and hardware layers — acting as the first and last line of technical escalation in the field. Translate customer needs into clear product requirements and engineering feedback; serve as the primary voice of field reality to SambaNova's Product and Engineering teams. Partner with Account Executives and Solutions Engineers to shape technical sales strategy, scope engagements, and demonstrate platform differentiation during evaluations and proof-of-conce
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