Forward Deployed Engineer

Forward Deployed Engineer Services | New York monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition. About the Role Our team is growing and we are looking for a Forward Deployed Engineer to join our Professional Services team! In this role, you will deliver the technical solutions that embed the monday.com AI Work Platform within a customer's enterprise tech stack through integration, custom application development, and agentic AI engineering. You will work directly with our customers to transform solution designs into production systems on which their businesses depend. You will also contribute to the internal tooling that powers the speed, quality, and consistency of projects within our global delivery organization. Please note that this is a hybrid position with three days/week in our New York office. Responsibilities Develop deep, hands-on knowledge of the monday.com platform, monday AI, products, and extensibility tools needed to fully integrate monday.com into clients' digital landscapes. Lead post-sale technical delivery thro [... source excerpt omitted ...] ements gathering, and the execution of technical services engagements, collaborating closely with account and deployment strategy teams. Lead technical consulting engagements for customers, applying industry knowledge in the areas of AI transformation, system scale, security, user governance, and data architecture. Engineer complex and agentic AI solutions that leverage our developer tools, including the monday.com API, MCP, and apps framework, to deliver data migrations, integrations, and custom applications. Navigate both complex engagements, where you execute defined technical scope within a delivery team, and standalone engagements, carrying customer communication, sequenc [... source excerpt omitted ...] very yourself. Produce the documentation, walkthroughs, and exit artifacts for your builds that allow customers to operate, maintain, and extend them independently. Advocate for customers with Product and R&D teams when their needs are not met and play an active role in extending monday.com product capabilities to help customers exceed their business goals. Contribute to the global Services tooling roadmap and shared asset library, building the internal utilities, reusable components, and reference implementations that make the next engagement faster than the last. Requirements 3+ years of experience as a forward deployed engineer, software engineer, or technical consultant