Senior Forward Deployed Engineer, ServiceNow

At Deloitte, Forward Deployed Engineers (FDE) don’t just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations. Recruiting for this role ends on 10/30/2026. Work you’ll do As a Senior ServiceNow FDE, you will work side by side with senior functional and technical client team members to rapidly prototype and deliver high-impact GenAI-enabled solutions. This requires a highly motivated practitioner who moves with speed and precision, building working software, engaging confidently with senior stakeholders and engineers to bring measurable business impact from day one. Additional responsibilities include: Client Engagement Embed with clients to identify business needs and translate high-value GenAI use cases into solutions. Partner with leaders, product owners, architects, and engineers to align priorities and delivery. Lead working sessions to shape solutions and drive client outcomes. Prototype and deliver working AI solutions using industry expertise and emerging capabilities. Contribute independently within an FDE pod while mentoring newer team members. Coach client teams and end users on platform capabili [... source excerpt omitted ...] cess. Drive end-to-end sales and delivery support by developing demos/POCs, contributing to proposals and orals, articulating business value, and documenting solutions for smooth client handoff and knowledge transfer. Strengthen team and organizational impact by mentoring other FDEs through design/code reviews and feedback, while contributing reusable components to intellectual capital. Solution Engineering Build AI-enabled solutions, agentic platforms, and workflows across enterprise AI platforms. Develop scalable AI engineering patterns, tool-use approaches, and human-in-the-loop controls. Apply architecture decisions that balance quality, safety, latency, cost, and mod [... source excerpt omitted ...] and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change