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Senior Staff Forward Deployed Engineer - Flow

First seen

$171,900–$300,800annualized + equityRemote, hiring in IllinoisFull-time

Leads complex, strategic Flow customer deployments as the senior technical authority, spanning architecture, implementation, adoption, and reliability across enterprise accounts.

This job is no longer in our list. Last seen 2026-11-11. Check the employer’s posting for availability. Browse current FDE jobs →

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At a glance

The work

Integrates and configures it

Balance Mostly building

Project stages

  1. Pre-sales
  2. Proof of concept
  3. Implementation
  4. Operations
Coding
Configuration only
Builds for
External customers
Level
Staff+
Role
Technical lead

What they ask for

Experience

  • 10+ yearscustomer-facing technical roles in enterprise software, such as forward deployed, solutions, or implementation engineering

Background

  • Software engineering
  • Solutions and customer engineering
  • Implementation and data engineering
  • Forward deployed engineering

Tools

  • REST APIs
  • webhooks
  • SAML
  • OAuth
  • Okta
  • Entra ID
  • retrieval-augmented generation
  • Microsoft Teams
  • Jira

Conditions

Location
Deerfield, IL
Work arrangement
Remote
Employment type
Full-time
Pay
Pay details

For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

More like this

What you’ll do

  • Architect and deliver complex enterprise deployments, integrations, identity, and production workflows.
  • Lead customer evaluations, onboarding, adoption, and executive-level resolution across strategic accounts.
  • Turn customer patterns and product gaps into roadmap input, reusable architectures, and delivery playbooks.
  • Resolve critical technical escalations and improve monitoring and reliability practices.

What you’ll bring

  • 10+ years in customer-facing technical roles in enterprise software, including strategic multi-system deployments.
  • Hands-on expertise with REST APIs, scripting, automations, webhooks, and integration debugging.
  • Expertise in SSO and identity architectures, including SAML, OAuth, Okta, and Entra ID.
  • Extensive experience with enterprise service management or collaboration platforms.

About ServiceNow

Enterprise AI workflow platform connecting people, systems, data, and agents so large organizations can automate IT, employee, customer, security, and industry operations.

Public · 5000+ people

View posting at ServiceNow

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