Manager, Implementation Architects- New York City
AI summary of the role
Lead a distributed team of Implementation Architects owning the technical post-sales journey for Orb's billing platform, from kickoff to go-live.
What you’ll do
- Lead, coach, and develop a team of Implementation Architects across SF and NYC
- Act as the Implementation Architect for your own set of customers
- Own team delivery outcomes ensuring implementations are on track, customers are unblocked, and quality is high
- Drive consistent implementation methodology across the team: kickoffs, technical discovery, API design, and go-live
What you’ll bring
- 5-7 years of experience in a technical post-sales role: solutions engineering, implementation consulting, technical account management, or similar
- 3-5 years of people management experience, with a track record of supporting IC growth and holding a team accountable to results
- Technically proficient with APIs, webhooks, system integrations, and SQL
- Proven ability to translate between business requirements and technical architecture
Technologies
APIs · webhooks · SQL · Python · PostgreSQL · Apache Druid · Clickhouse · Kafka · Spark Streaming · AWS
About Orb
Modern billing infrastructure enabling SaaS/AI companies to automate billing, design pricing, and optimize revenue workflows with usage-based models.
Series B · 50–100 people
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