ServiceNow Senior Forward Deployed Engineer

At Deloitte, Forward Deployed Engineers (FDE) don’t just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations. Work you'll do As a ServiceNow Senior Forward Deployed Engineer, you will work side by side with senior functional and technical client team members to rapidly prototype and deliver high-impact GenAI-enabled solutions. This requires a highly motivated practitioner who moves with speed and precision, building working software, engaging confidently with senior stakeholders and engineers to bring measurable business impact from day one. Additional responsibilities include: Embed with clients to identify business needs and translate high-value GenAI use cases into solutions. Partner with leaders, product owners, architects, and engineers to align priorities and delivery. Lead working sessions to shape solutions and drive client outcomes. Prototype and deliver working AI solutions using industry expertise and emerging capabilities. Contribute independently within an FDE pod while mentoring newer team members. Coach client teams and end users on platform capabilities and AI enablement, while building trus [... source excerpt omitted ...] cess. Drive end-to-end sales and delivery support by developing demos/POCs, contributing to proposals and orals, articulating business value, and documenting solutions for smooth client handoff and knowledge transfer. Strengthen team and organizational impact by mentoring other FDEs through design/code reviews and feedback, while contributing reusable components to intellectual capital. Build AI-enabled solutions, agentic platforms, and workflows across enterprise AI platforms. Develop scalable AI engineering patterns, tool-use approaches, and human-in-the-loop controls. Apply architecture decisions that balance quality, safety, latency, cost, and model risk. Deliver prod [... source excerpt omitted ...] The team Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our ServiceNow offering designs, implements, and delivers strategies and technologies to increase the efficient and value delivery by the enterprise IT function. Qualifications Required: Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering. 6+ years of experience i