Forward Deployed Engineer
AI summary of the role
Forward Deployed Engineer at HOAi (acquired by Vantaca) to design, build, and deploy AI agent solutions for community association management.
What you’ll do
- Own deployment of agentic workflows, including configuration, integration, and launch
- Engage directly with clients to understand operational workflows and translate into scalable AI solutions
- Debug APIs, data pipelines, and AI model integrations in real time
- Train customers on HOAi's AI automation platform and best practices
What you’ll bring
- 2+ years in customer success, SaaS implementation, workflow automation, or AI-driven process optimization
- Bachelor's in CS/engineering or related from top-tier institution or experience at leading tech company/startup
- Excellent communication and customer-facing skills
- Strong problem-solving and ability to thrive in ambiguity
Technologies
AI agents · OpenAI · Anthropic · Cursor · Windsurf · Gemini · API · data pipelines · workflow automation
Source and classification
Implementation & delivery · Evidence for this classification:
fall of 2024. Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company – we're building the category-defining platform that will transform how an entire industry operates. Here's the reality of our trajectory: Growing 100% year-over-year Our AI product (HOAi) went from $0 to millions in months Backed by Cove Hill Partners and JMI Private Equity 6M+ doors on our platform, displacing legacy systems Overview As a Forward Deployed Engineer (FDE), you’ll work directly with customers to design, build, and deploy AI agent solutions that replace manual processes at scale. You will own mission-critical implementations, from architecture to automation, ensuring that our AI agents operate effectively in highly complex customer environments. This role is ideal for engineers who are
More from the job description
Description HOAi is a fast-growing startup revolutionizing the community association management industry. Our AI workforce platform integrates machine learning technology to streamline labor-heavy processes, eliminating inefficiencies and driving scalability. With rapid growth in the AI space, we are pushing boundaries to redefine industry standards. HOAi is the leading AI solution for the community association management industry, enabling organizations to deploy AI Agents that function like experienced managers. These AI Agents go beyond traditional AI by proactively executing complex, multi-step processes with human-like reasoning—working autonomously, 24/7, across your entire operation. This transformation optimizes labor costs, enables growth without additional hires, and ensures faster, higher-quality service for residents and board members. HOAi was acquired by Vantaca in the fall of 2024. Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company – we're building the category-defining platform that will transform how an entire industry operates. Here's the reality of our trajectory: Growing 100% year-over-year Our AI product (HOAi) went from $0 to millions in months Backed by Cove Hill Partners and JMI Private Equity 6M+ doors on our platform, displacing l [... source excerpt omitted ...] ystems Overview As a Forward Deployed Engineer (FDE), you’ll work directly with customers to design, build, and deploy AI agent solutions that replace manual processes at scale. You will own mission-critical implementations, from architecture to automation, ensuring that our AI agents operate effectively in highly complex customer environments. This role is ideal for engineers who are great at problem-solving, moving fast, and working directly with customers to deliver outcomes that matter. You will collaborate across our engineering and product teams—acting as the connective tissue between client problems and platform solutions. You'll serve as a trusted technical advisor to c [... source excerpt omitted ...] , listening to their ideas, and celebrating successes together. Accountability Starts with Me: Notices problems and takes personal action to solve them. Unwavering Commitment to Customer Experience: Regularly talks to customers, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes. Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success. Responsibilities Own deployment of agentic workflows, including configuration, integration, and launch to ensure customers maximize automa
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