Customer Success Engineer, Robotics Software and Automation
AI summary of the role
This Customer Success Engineer role at Intrinsic (a Google AI robotics group) drives end-to-end delivery of complex robotic automation systems for North American customers.
What you’ll do
- Partner closely with customers and Intrinsic team members to progress engagements against shared goals.
- Conceptualize new industrial robotic automation solutions and scope the path to production deployment.
- Design, implement, test, and maintain high-quality software based on Intrinsic's product, or enable customers to apply it effectively.
- Own communication and alignment across internal and external stakeholders with technical and non-technical backgrounds.
What you’ll bring
- Bachelor’s degree in Robotics, Mechatronics, Computer Science, or related technical field, or equivalent practical experience.
- Proven track record of delivering modern industrial automation solutions into production.
- End-to-end understanding of industrial automation systems and ability to guide customers to scalable solutions.
- Proficiency in C++ and/or Python in a professional environment.
Technologies
C++ · Python · ROS 2 · Gazebo · Kubernetes · gRPC · Protobuf · Bazel · EtherCAT · Angular
About Intrinsic
Builds Flowstate, IntrinsicOS and AI robotics capabilities so manufacturers and integrators can design, simulate and deploy industrial automation across heterogeneous robots.
Acquired · 200–500 people
Source and classification
Production engineering · Evidence for this classification:
Intrinsic is an AI robotics group at Google aiming to reimagine the potential of industrial robotics. Our team believes that advances in AI, perception and simulation will redefine what’s possible for industrial robotics in the near future – with software and data at the core. Our mission is to make industrial robotics intelligent, accessible, and usable for millions more businesses, entrepreneurs, and developers. We are a dynamic team of engineers, roboticists, designers, and technologists who are passionate about unlocking the creative and economic potential of industrial robotics. Role As a Customer Success Engineer, you will partner closely with our customers to drive the end-to-end delivery of complex robotic automation systems. You will contribute to high-impact initiatives across the North America region, from architecting technical solutions to delivering first-of-a-kindHow jobs are selected
Employer postings · Data from · Sources