Deployment Strategist

About HappyRobot HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate through voice and email - they make decisions, take action, and run operations autonomously across entire enterprise systems. Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $150M raised, we power critical operations for global enterprises worldwide. Our platform is battle-tested in the most demanding environments, where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto. Role Overview As a Deployment Strategist, your mission is to connect the dots between user needs, data insights, and product capabilities to help our customers unlock value. You’ll dive deep into our customer operations, partner directly with end users and decision-makers, and shape how HappyRobot’s technology is applied to their most critical challenges. At HappyRobot, there’s no role seniority or hierarchy — we operate as a team of builders. We execute, we build, we own, and we care deeply about our customers and their success. What You Will Do Partnering with customers to understand their workflows, goals, a [... source excerpt omitted ...] Collaborating with Forward Deployment Engineers to scope, prototype, and deliver solutions powered by HappyRobot’s platform. Identifying and interpreting key datasets that drive customer decision-making, and working to integrate them into robust, scalable pipelines. Designing and refining user workflows that solve meaningful problems and scale across teams and functions. Leading training and onboarding sessions, ensuring new users are set up for success and our tools have lasting impact. Presenting findings and strategy to stakeholders at all levels—from frontline operators to executives. Driving customer expansion by scoping new use cases and shaping how we grow our footpr [... source excerpt omitted ...] rehensive Benefits including healthcare, dental, vision coverage. Competitive salary + equity in a high-growth startup. Our Operating Principles Extreme Ownership We take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting — if something needs fixing, we own it and make it better. This means stepping up, even when it’s not “your job.” If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We don’t wait for someone else to solve it — we lead with accountability and expect the same from those around us. Craftsmanship Putting care and intention into every task, striving for excellence