AI Deployment Strategist

About Concourse Concourse builds AI agents for corporate finance teams. We connect core enterprise data sources and deploy AI agents that can analyze the data through natural language, deliver insights in seconds, and enable our customers to make better decisions. Since launching less than a year ago, Concourse has grown extremely rapidly. Our AI agents are deployed across hundreds of high-growth companies, unicorn startups like Persona, Front, Lightmatter, and large public companies - including multiple Fortune 500 customers. Concourse is backed by Andreessen Horowitz, CRV, YC, Standard Capital, and 50+ angel investors from companies like OpenAI, Cursor, Vercel, Brex, Carta, Rippling, 1Password, Deel, Jeeves, and DoorDash. About the Role We're hiring an AI Deployment Strategist to build and deploy AI agents for our customers, working alongside our CTO and forward deployed engineering team. Your mission is to scale the impact of our AI agents across every finance team we serve. You’ll work directly with customers to understand their workflows, design product experiences that increase adoption, and build systems that ensure Concourse becomes core to their financial operations. You'll work closely with our founders and engineers to work directly on deployments and learn how these systems work from the inside. You'll think strategically about what unlocks customer value, pr [... source excerpt omitted ...] nteract with AI & agents. This is a high-impact role for someone who has a strong understanding of finance, problem solving, and thrives at the intersection of product, data, and customer outcomes. Key Responsibilities Build agents for customers: Design, configure, and tune AI agent workflows against each customer's data, systems, and reporting conventions, and iterate these outputs with finance teams. Optimize AI & Prompt Performance: Maintain prompt libraries, tune model configurations, and ensure high-quality outputs for finance use cases. Identify and prioritize use cases: Sit with finance teams to map their recurring workflows, then judge which are highest-value, most r [... source excerpt omitted ...] g team: Scope, build, and launch deployments, aligning on business goals and ensuring quick time-to-value. Build Analytics & Insights: Create dashboards and analytics that reveal customer behavior, product usage patterns, and revenue expansion opportunities. Inform GTM Strategy: Identify patterns across customers to refine positioning, messaging, onboarding playbooks, and expansion strategies. Design High-Impact Customer Journeys: Optimize onboarding, training, and lifecycle experiences that help finance teams reach first value faster and become long-term power users Build Customer Health Frameworks: Develop systems for segmentation, health scoring, expansion signals, and pro