Senior Solutions Engineer
AI summary of the role
Sentry's Solutions Engineering team helps the largest customers embed Sentry into their applications and workflows, from SDK integration to alert routing.
What you’ll do
- Translate customer pain points and objectives into implementation and onboarding plans that demonstrate business value.
- Develop best practices, educational offerings, and content around error and performance management, open-source, or Sentry product.
- Act as a trusted advisor and subject-matter expert for customers on software engineering and monitoring best practices.
- Provide workshop-level interaction to drive maturity of use and broader adoption.
What you’ll bring
- 8+ years of experience mixing Software Engineering and Solutions Engineering/Implementation.
- Hands-on experience with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android).
- Excellent communication and presentation skills.
- Problem solver, knowledgeable, and can-doer.
Technologies
JavaScript · Python · Node.js · Java · PHP · .NET · Ruby · React · React Native · iOS · Android
About Sentry
Open-source-rooted observability platform that helps developers detect, reproduce, and fix software issues with errors, traces, logs, replay, profiling, and AI debugging.
Series E · 200–500 people
Source and classification
Implementation & delivery · Evidence for this classification:
About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role: The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time. Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that: Developers can effectively identify and resolve slowdowns and errors in their applications. Development teams increase developer productivity and
More from the job description
About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role: The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time. Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that: Developers can effectively identify and resolve slowdowns and errors in their applications. Development teams increase developer productivity and customer satisfaction. In this role you will Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value. Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product). Act as a trusted advisor and subject-matter expert for customers to assist [... source excerpt omitted ...] this job if you Enjoy talking about technology and interfacing with engineers and engineering leaders. Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries. Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.). Have a fast-paced, results-driven mindset. Love developer tools, open-source, and/or all things software development life cycle! Qualifications 8+ years of experience, with some mixture being Software Engineering and Solutions Engineering/ImplementationB Hands-on experience working wit
Employer postings · Data from · Sources