Forward Deployed Engineer, AI Labs

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. We’re now launching AI Labs - an incubator-style team operating like a startup within the company - to expand our reach and provide cutting-edge technical solutions to cities in areas beyond transit. As a Forward Deployed Engineer at Via, you'll be a founding member of Via's new AI Labs - an incubator-style team operating like a startup within the company. This is a rare opportunity to get in at the ground floor of something genuinely new: a dedicated space to move fast, experiment boldly, and build AI-powered products that could fundamentally change how Via and our partner cities operate. You'll have real autonomy, direct access to leadership, and the backing of a company that's already at scale - without the constraints that usually come with it. If you're experienced at building AI products end-to-end and you're energized by the idea of doing that with a blank canvas, this is the role for you. About the Role: Bui [... source excerpt omitted ...] ion-grade AI products end-to-end - owning everything from problem framing and data pipeline design through to deployment and iteration in live environments. Work closely with our customers in a forward-deployed manner to deeply understand problems and constraints and iterate quickly on scalable agentic solutions. Lead technical scoping workshops, directly interfacing with city leaders to solve challenging local problems with agentic workflows. Work across a fast-moving and varied roadmap, contributing to intelligent tooling involving data consolidation, predictive modelling, real-time decision-making, and LLM-powered experiences. Collaborate directly with product, data scienc [... source excerpt omitted ...] cation skills to work cross-functionally and the intellectual curiosity to keep pushing the boundaries of what's possible with AI. You thrive when working directly with users and customers, and are comfortable with travel to collaborate on-site. Compensation and Benefits (US only) Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $160,000 - $220,000 We are proud to offer a generous and comprehensive benefits package, including free medical plans, 401K matching, catered lunch on Wednesdays, and many other perks. There has never been a more exciting ti