Senior Software Engineer, Operator Tooling
AI summary of the role
Senior Software Engineer on the Operator Tooling team at Handshake AI, building internal products and automation to help operators run the business at high quality and speed.
What you’ll do
- Embed with operators to understand processes, pain points, and success metrics; translate them into clear technical requirements and deliverables.
- Architect and build internal tools, automations, and workflows that improve operational throughput, accuracy, and visibility.
- Lead projects end-to-end: discovery, scoping, technical design, implementation, rollout, and iteration.
- Balance speed and quality by making thoughtful tradeoffs, ensuring maintainability, and building with operational reliability in mind.
What you’ll bring
- 5+ years of software engineering experience, with comfort owning systems end-to-end (from requirements through production support).
- Strong communication skills and stakeholder management; able to partner deeply with non-engineering teams and operate with high empathy/EQ.
- Experience building internal tools, workflow systems, or automation for operations-heavy teams (or analogous customer-embedded roles like FDE / solutions engineering).
- Strong engineering judgment: can design scalable systems, pick the right level of abstraction, and avoid over-building.
Technologies
internal tools · workflow systems · automation · operational analytics · dashboards · QA · case management · review/approval flows · data quality tooling
About Handshake (AI training)
Career network and AI-work marketplace connecting verified students, graduates, employers, and frontier AI labs for hiring, upskilling, and expert model training.
Series F
Source and classification
Internal deployment & tooling · Evidence for this classification:
from Palantir, Meta, Scale AI, and former YC founders Build a massive, fast-growing business with billions in revenue About Handshake AI Human data is the core infrastructure to AI advancement. Frontier AI labs currently improve model capabilities with various data-intensive post-training techniques. We believe that data spend for AI training will increase by 3-5x in the next few years and continue for much longer as models take on new domains. Handshake AI supports all of the frontier AI labs, working on their most complex data at the largest scale. About the Role As a Senior Software Engineer on Operating Tooling, you’ll build internal products and automation that help Handshake’s operators run the business at high quality and speed. This team functions like an embedded/consulting engineering group: you’ll partner directly with operators, learn their workflows deeply, and enable
More from the job description
About Handshake Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions. In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We’ve grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month. Why join Handshake now: Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world’s top educational institutions Work together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders Build a massive, fast-growing business with billions in revenue About Handshake AI Human data is the core infrastructure to AI advancement. Frontier AI labs currently improve model capabilities with various data-intensive post-training techniques. We believe that data spend for AI training will increase by 3-5x in the next few years and continue for much longer as models take on new domains. Handshake AI supports all of the frontier AI labs, [... source excerpt omitted ...] trong technical fundamentals plus high EQ—someone who can translate ambiguous operational needs into reliable systems, and iteratively ship improvements that stick. In this role, you will: Embed with operators to understand processes, pain points, and success metrics; translate them into clear technical requirements and deliverables. Architect and build internal tools, automations, and workflows that improve operational throughput, accuracy, and visibility. Lead projects end-to-end: discovery, scoping, technical design, implementation, rollout, and iteration. Balance speed and quality by making thoughtful tradeoffs, ensuring maintainability, and building with operational rel [... source excerpt omitted ...] sh strong engineering practices for an internal-tools environment. Desired Capabilities 5+ years of software engineering experience, with comfort owning systems end-to-end (from requirements through production support). Strong communication skills and stakeholder management; able to partner deeply with non-engineering teams and operate with high empathy/EQ. Experience building internal tools, workflow systems, or automation for operations-heavy teams (or analogous customer-embedded roles like FDE / solutions engineering). Strong engineering judgment: can design scalable systems, pick the right level of abstraction, and avoid over-building. Track record of delivering iterative,
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