Senior/Lead/Principal Software Engineer, Agentforce Operations
AI summary of the role
Senior/Lead/Principal backend engineer for Agentforce for Supply Chain, a new AI-powered platform reimagining supply chain processes.
No longer in the current catalog. Last included 2026-09-09. Check the employer’s posting for availability.
What you’ll do
- Own the hardest cross-cutting system problems across the Super Agent backend, from architectural decomposition to cross-team interface design
- Architect and implement integrations between the core platform and Salesforce ecosystem products (Mulesoft, Flow, Data Cloud)
- Lead design and implementation of scalable data export pipelines and ETL infrastructure for self-serve customer data synchronization
- Design and build performant customer-facing APIs and webhooks, including abstracted versions of complex GraphQL endpoints
What you’ll bring
- 3+ years (Senior), 5+ years (Lead), 8+ years (Principal) of industry experience as a backend engineer building large-scale user-facing applications or data systems
- Deep expertise in backend engineering: data modeling, DB performance tuning, state management, API design, distributed systems
- Expert-level proficiency in at least one modern programming language (Java, Python, Go)
- Proven experience designing and implementing production-grade data pipelines (ETL/ELT) and external-facing REST APIs and Webhooks
Technologies
Java · Python · Go · Golang · GraphQL · PostgreSQL · Mulesoft · Salesforce Data Cloud · Kafka · Kinesis · Docker · Kubernetes
About Salesforce
Salesforce sells CRM, data, integration, analytics and collaboration software now unified around Agentforce AI agents for enterprise customer workflows.
Public · 5000+ people
Source and classification
Internal deployment & tooling · Evidence for this classification:
configurable state with equally complex state transitions and interfaces across the platform. Built with intentional startup speed, the team is now hardening and scaling its foundations as customer adoption accelerates. You'll work on one of the most technically challenging and impactful backends at Salesforce: decomposing tightly coupled domains, hardening state transitions, designing cross-team boundaries, and building the observability needed to operate confidently at enterprise scale. Wide autonomy, real ownership, and meaningful advancement await. Integration & Platform Team The Integration & Platform team owns the mission-critical data and integration backbone of the Agentforce for Supply Chain platform. The team is responsible for designing, building, and scaling the systems that connect our platform to the broader Salesforce ecosystem — including Mulesoft, Flow, and Data Cloud
More from the job description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Global supply chains still rely on slow, manual processes—email, spreadsheets, and fragmented data. The economy moves fast but supply chains don’t, creating an inefficiency that affects the $13T of goods shipped annually and is one of the largest untapped opportunities in modern enterprise. Agentforce for Supply Chain is reimagining the supply chain with an AI-powered platform for designing, automating, and running end-to-end business processes, with seamless collaboration through familiar channels like email. For Salesforce, this represents a massive growth oppo [... source excerpt omitted ...] ble state with equally complex state transitions and interfaces across the platform. Built with intentional startup speed, the team is now hardening and scaling its foundations as customer adoption accelerates. You'll work on one of the most technically challenging and impactful backends at Salesforce: decomposing tightly coupled domains, hardening state transitions, designing cross-team boundaries, and building the observability needed to operate confidently at enterprise scale. Wide autonomy, real ownership, and meaningful advancement await. Integration & Platform Team The Integration & Platform team owns the mission-critical data and integration backbone of the Agentforce fo [... source excerpt omitted ...] that connect our platform to the broader Salesforce ecosystem — including Mulesoft, Flow, and Data Cloud — while also powering the self-serve data synchronization mechanisms that customers depend on daily. The work here directly forms the foundational data layer enabling core customer intelligence, platform functionality, and enterprise-grade reliability at scale. What You'll Do We are seeking a highly experienced Senior, Lead, and Principal Engineers to serve as a key individual contributor across the Super Agent and Integration & Platform teams. In this role, you will own the hardest cross-cutting system problems, set technical direction, and drive foundational investments t
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