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Sr. AI Engineer, CX

$150,000–$220,000USRemoteSenior

View posting at Gametime

About the job

This role is Gametime’s first AI Engineer embedded in Fan Ops and Marketplace Ops, responsible for turning operational workflows into production-grade agentic systems.

Summary written from the posting.

What you’ll do

  • Build production agentic workflows for CX and marketplace operations
  • Integrate internal and external data systems into usable operational tools
  • Create interfaces including UIs, Slack workflows, scheduled agents, and retrieval systems
  • Coach operators to adopt AI and build their own automations

What you’ll bring

  • 4+ years of technical operations or software engineering experience
  • 1+ year building production LLM or agentic systems
  • Experience deploying tools used by non-engineers in production
  • Ability to translate stakeholder needs into technical requirements

Technologies

LLM · agentic systems · RAG pipelines · vector databases · evaluation frameworks · SQL · dbt · Snowflake · Slack

About Gametime

Mobile-first marketplace for buying and selling last-minute tickets to sports, concerts, and theater across the US and Canada.

Series C · 200–500 people

Pay and conditions

Posted pay
$150,000–$220,000
Pay details

United States - Pay Range At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. USD 150000–220000.

Location
US
Work arrangement
Remote
Remote work restrictions
United States
Experience requirements
  • 4+ years: technical operations or software engineering experience (required)
  • 1+ years: building production LLM or agentic systems (required)

The work, as we read it

Kind of work
Internal deployment & tooling
Responsibility level
Staff+
Individual contributor or manager
Technical lead
Coding work
Production code
Project stages
Implementation / production, Ongoing operations
Who you build for
Internal teams
Balance of the work
Most of this job is building and shipping inside the customer’s environment. Pre-sales and support are a smaller part.

Our reading of the posting, not the employer’s words.

How this compares

The middle of this range is $185,000, below the $225,000 median for the 328 staff+ FDE postings that state one. Half of those sit between $188,000 and $263,000. Across all 1,732 US postings with a range, the median is $198,000.