Sr. AI Engineer, CX
$150,000–$220,000USRemoteSenior
View posting at GametimeAbout the job
This role is Gametime’s first AI Engineer embedded in Fan Ops and Marketplace Ops, responsible for turning operational workflows into production-grade agentic systems.
Summary written from the posting.
What you’ll do
- Build production agentic workflows for CX and marketplace operations
- Integrate internal and external data systems into usable operational tools
- Create interfaces including UIs, Slack workflows, scheduled agents, and retrieval systems
- Coach operators to adopt AI and build their own automations
What you’ll bring
- 4+ years of technical operations or software engineering experience
- 1+ year building production LLM or agentic systems
- Experience deploying tools used by non-engineers in production
- Ability to translate stakeholder needs into technical requirements
Technologies
LLM · agentic systems · RAG pipelines · vector databases · evaluation frameworks · SQL · dbt · Snowflake · Slack
About Gametime
Mobile-first marketplace for buying and selling last-minute tickets to sports, concerts, and theater across the US and Canada.
Series C · 200–500 people
Employer postings · Postings read on · Sources