Account Solution Engineer - Department of War (All Levels)
AI summary of the role
This role is a Solution Engineer supporting the U.S.
No longer in the current catalog. Last included 2026-09-09. Check the employer’s posting for availability.
What you’ll do
- Engage directly with DoW customers to understand mission requirements and technical environment
- Map requirements to Salesforce portfolio including Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data360, and Government Cloud Plus Defense
- Design, build, and deliver tailored demos and proof-of-concept solutions for DoW use cases
- Architect and prototype Agentforce solutions including agentic workflow design, grounding/RAG patterns, and production readiness
What you’ll bring
- 7+ years of experience as a Solution or Sales Engineer for CRM, enterprise SaaS, or mission IT company with DoW or defense contractor customers strongly preferred
- Hands-on Agentforce, Data Cloud, and Salesforce Platform builder
- Practical AI fluency: working knowledge of LLMs, RAG/grounding, agentic system design
- Deep discovery and MVP scoping skills
Technologies
Salesforce · Agentforce · Data Cloud · MuleSoft · Tableau · Government Cloud Plus Defense · Apex · Lightning Web Components · SQL · Python
About Salesforce
Salesforce sells CRM, data, integration, analytics and collaboration software now unified around Agentforce AI agents for enterprise customer workflows.
Public · 5000+ people
Source and classification
Technical pre-sales · Evidence for this classification:
solutions to the U.S. Department of War—built to meet DoW Impact Level authorization requirements. We help warfighters and program offices modernize operations, accelerate mission outcomes, and put AI to work at the tactical and enterprise level. THE ROLE We need an SE who can operate across both sides of the DoW ecosystem—engaging directly with military program offices and acquisition teams on one end, and defense contractors on the other. You'll be the technical quarterback on complex DoW pursuits: running discovery, architecting cloud solutions, building POCs, and eliminating technical barriers to adoption. Agentic AI is now a core part of our platform story—you need to be able to build with it, not just talk about it. WHAT YOU'LL DO Engage directly with DoW customers (combatant commands, military services, defense agencies) to understand mission requirements, program
More from the job description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. ABOUT THE TEAM Salesforce's Public Sector business unit delivers PaaS and SaaS solutions to the U.S. Department of War—built to meet DoW Impact Level authorization requirements. We help warfighters and program offices modernize operations, accelerate mission outcomes, and put AI to work at the tactical and enterprise level. THE ROLE We need an SE who can operate across both sides of the DoW ecosystem—engaging directly with military program offices and acquisition teams on one end, and defense contractors on the other. You'll be the technical quarterback on complex DoW pursuit [... source excerpt omitted ...] lding POCs, and eliminating technical barriers to adoption. Agentic AI is now a core part of our platform story—you need to be able to build with it, not just talk about it. WHAT YOU'LL DO Engage directly with DoW customers (combatant commands, military services, defense agencies) to understand mission requirements, program constraints, and technical environment Map requirements to the Salesforce portfolio: Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data360, and Government Cloud Plus Defense Design, build, and deliver tailored demos and proof-of-concept solutions for DoW use cases—HR, logistics, sustainment, case/investigation management, acquisition lifecyc [... source excerpt omitted ...] rchitect and prototype Agentforce solutions for DoW environments—including agentic workflow design, grounding/RAG patterns for controlled unclassified data, prompt governance, and production readiness considerations for mission-critical deployments Clearly articulate Salesforce's security and compliance posture— DoW IL2/IL4/IL5 authorizations, data sovereignty, and cloud security architecture—to technical evaluators, ISSOs, and program offices Support RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentation Partner with Account Executives, Capture Managers, and Customer Success in a team-selling environment to support pipeline and pursu
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