Software Engineering PMTS, Slack Distributed Data Service
AI summary of the role
Design, build, ship, and maintain edge caching services serving ~35% of Slack's API traffic
What you’ll do
- Collaborate with peers to triage bugs and fix sophisticated production issues across the stack
- Write code to automate maintenance and reduce manual intervention
- Review code, mentor and be mentored by other engineers
- Participate in on-call rotation and respond to incidents
What you’ll bring
- Bachelor's degree in CS/Engineering or equivalent experience
- 6+ years building large-scale systems professionally
- Experience managing critical production infrastructure with high reliability and uptime
- Experience with reliable, safe distributed systems
Technologies
Go · Java · PHP/Hack · AWS · Docker · Kubernetes · FEDRAMP · NIST · edge caching · distributed systems
About Salesforce
Salesforce sells CRM, data, integration, analytics and collaboration software now unified around Agentforce AI agents for enterprise customer workflows.
Public · 5000+ people
Source and classification
Internal deployment & tooling · Evidence for this classification:
that process millions of events per second. Our team maintains and builds performant services that that include: Edge Caches Enterprise Key Management International Data Residency Image Uploads, Downloads, and Proxying We’ve done our job correctly when none of our users think about us, much like a vital utility. We don’t typically ship new user-facing features, but rather ensure our systems are exceptionally performant, highly available, reliable, and scalable. In other words, we make Slack work seamlessly. Slack's backend services are written in Go and Java, and Slack's API is built on PHP/Hack. The Distributed Data Services Team We are a small team building critical services that enable Slack to scale for our largest customers. Our edge caches power the most latency critical queries for our largest entities today. Our other services power Slack’s Enterprise Key Management and
More from the job description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Opportunity: We operate at tremendous scale with systems that process millions of events per second. Our team maintains and builds performant services that that include: Edge Caches Enterprise Key Management International Data Residency Image Uploads, Downloads, and Proxying We’ve done our job correctly when none of our users think about us, much like a vital utility. We don’t typically ship new user-facing features, but rather ensure our systems are exceptionally performant, highly available, reliable, and scalable. In other words, we make Slack w [... source excerpt omitted ...] n Go and Java, and Slack's API is built on PHP/Hack. The Distributed Data Services Team We are a small team building critical services that enable Slack to scale for our largest customers. Our edge caches power the most latency critical queries for our largest entities today. Our other services power Slack’s Enterprise Key Management and Data Residency features. We power core Slack functionality such as shared channels, our privacy-preserving image proxy, and many other key day-to-day parts of our customer’s experience. We have a strong commitment to quality and understand that simplicity and reliability are the foundations of our work. We are actively building the future of [... source excerpt omitted ...] services that serves ~35% of all of Slack's API traffic and is critical to Slack’s core functionality. Collaborate with peers in Engineering to triage bugs and fix sophisticated production issues across the stack related to our services. Write code to automate maintenance and reduce the need for manual intervention Review code and get your code reviewed, mentor and be mentored by other engineers Design and build solutions to improve the reliability and resilience of our services Write, review, or provide feedback on a technical design proposal Have an operational responsibility in addition to being a software developer. You will participate in the team's on-call rotation, as
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