Account Solution Engineer - Federal Civilian (All Levels)
AI summary of the role
This is a customer-facing technical advisory role on Salesforce's Federal Public Sector Solution Engineering team, focused on supporting U.S. federal civilian agencies.
No longer in the current catalog. Last included 2026-09-09. Check the employer’s posting for availability.
What you’ll do
- Lead deep technical and business discovery sessions with federal stakeholders to scope agentic solution use cases and define success metrics.
- Build high-impact demonstrations and POCs on the platform, including configuring Agentforce for federal workflows and citizen services.
- Create end-to-end technical architectures integrating Salesforce’s Agentic Enterprise Platform with federal security and enterprise requirements.
- Serve as technical lead for RFI/RFP responses, ensuring technical accuracy and security compliance.
What you’ll bring
- 7+ years customer-facing solution/technical architecture experience (pre-sales, consulting, implementation).
- Proficiency in Salesforce Core (Public Sector Solutions, Sales, Service, Experience Cloud) and the Data 360/Agentforce stack.
- Agentic + AI fluency: practical understanding of LLMs, RAG/grounding, evaluation concepts, and agentic system behavior in production.
- Executive + technical communication: able to lead whiteboards and communicate with developers and C-suite.
Technologies
Salesforce · Agentforce · LLMs · RAG · SQL · SOQL · HTML5 · CSS3 · JavaScript · Lightning Web Components · Apex · Snowflake
About Salesforce
Salesforce sells CRM, data, integration, analytics and collaboration software now unified around Agentforce AI agents for enterprise customer workflows.
Public · 5000+ people
Source and classification
Technical pre-sales · Evidence for this classification:
Engineering (SE) team, where your technical expertise meets a higher purpose. In this role, you aren't just selling software - you are a mission-critical partner in improving how government serves its citizens The Opportunity This is an exciting opportunity to work at the forefront of digital transformation. You are a customer-facing technical trusted advisor who will support vital federal missions by designing, building and demonstrating how our Agentic Government Cloud solutions solve the government’s most complex challenges. You will lead technical discovery, shape and execute proof points for customer environments, guide production readiness, and establish a clear path to activation and consumption—blending executive presence with deep, full-stack technical skills across Salesforce, modern data architectures, and AI. Role Description The SE is focused on helping our government
More from the job description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Description Be part of Salesforce’s high-energy Federal Public Sector Solution Engineering (SE) team, where your technical expertise meets a higher purpose. In this role, you aren't just selling software - you are a mission-critical partner in improving how government serves its citizens The Opportunity This is an exciting opportunity to work at the forefront of digital transformation. You are a customer-facing technical trusted advisor who will support vital federal missions by designing, building and demonstrating how our Agentic Government Cloud solutions solve the governm [... source excerpt omitted ...] ding executive presence with deep, full-stack technical skills across Salesforce, modern data architectures, and AI. Role Description The SE is focused on helping our government customers become a true Agentic Enterprise by operationalizing Data + AI + Trust. You will serve as a definitive subject matter expert for our government solutions and guide customers across the lifecycle—from technical evaluation and close through activation, adoption, and expansion. Your Impact Lead deep technical and business discovery sessions with federal stakeholders to uncover mission gaps, pain points, and legacy bottlenecks to scope agentic solution use cases, translate outcomes/ROI into an e [... source excerpt omitted ...] citizen services. Deliver world-class product demonstrations that tell a compelling story, showing how Salesforce solves specific agency missions needed to achieve the functional requirements of the customer. Create end-to-end technical architectures and solutions that integrate Salesforce’s Agentic Enterprise Platform with the unique security and enterprise architecture needed to achieve the technical win. Design and lead hands-on technical workshops and "Deep Dives" for agency IT leads and Enterprise Architects. Confidently present technical solutions to GS/Executive-level leadership and political appointees, simplifying complex tech into mission outcomes. Serve as the technic
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