Consumption Lead, Mulesoft
AI summary of the role
This role drives MuleSoft consumption growth within Salesforce's largest GMV customers, focusing on adoption, expansion, and customer success.
No longer in the current catalog. Last included 2026-09-09. Check the employer’s posting for availability.
What you’ll do
- Drive consumption growth through successful implementation of initial commerce use cases
- Track and drive key consumption metrics including GMV, order volume, and platform utilization
- Create and execute account plans to achieve targeted consumption goals
- Engage with C-level to operational teams on Mulesoft initiatives
What you’ll bring
- 7+ years experience of applicable sales/customer success experience with technical expertise
- Experience driving consumption/adoption in enterprise accounts and portfolio management
- Proven track record of leading seven-figure engagements with enterprise customers resulting in material ACV growth
- Deep technical knowhow on data architecture & conversant in business language
Technologies
MuleSoft · data architecture · API management · integration · commerce · order management · marketplace solutions · Salesforce ecosystem
About Salesforce
Salesforce sells CRM, data, integration, analytics and collaboration software now unified around Agentforce AI agents for enterprise customer workflows.
Public · 5000+ people
Source and classification
Customer adoption & accounts · Evidence for this classification:
Lead to drive adoption, growth, and success of Mulesoft within our largest GMV customers, helping them fully leverage the platform to achieve their e-commerce objectives As a Consumption Lead reporting to the Sr. Director, Consumption COE, you will set the strategic direction and consumption growth for priority accounts, focusing on: Account Growth Drive consumption growth through successful implementation of initial commerce use cases Understand Customer's business and objectives by conducting research, prepares thoughtful questions and insights in advance of customer meetings Practice active listening and uncovering Customer's buying motivators, decision criteria, investment propensity and who's who in the Customers Buyers Circle Gain commitment and buy-in to drive customer decision making by achieving a shared vision and proactively considering the value props that tie all the
More from the job description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Mulesoft Consumption Lead We're looking for a strategic growth-focused Consumption Lead to drive adoption, growth, and success of Mulesoft within our largest GMV customers, helping them fully leverage the platform to achieve their e-commerce objectives As a Consumption Lead reporting to the Sr. Director, Consumption COE, you will set the strategic direction and consumption growth for priority accounts, focusing on: Account Growth Drive consumption growth through successful implementation of initial commerce use cases Understand Customer's business and objectives by conducti [... source excerpt omitted ...] and insights in advance of customer meetings Practice active listening and uncovering Customer's buying motivators, decision criteria, investment propensity and who's who in the Customers Buyers Circle Gain commitment and buy-in to drive customer decision making by achieving a shared vision and proactively considering the value props that tie all the stakeholder together Apply business acumen in Business Planning by considering economic, industry and company factors with a Customer-centric lens Track and drive key consumption metrics including GMV, order volume, and platform utilization Develop data-driven expansion strategies based on consumption patterns Create and execu [... source excerpt omitted ...] ount plans to achieve targeted consumption goals Guide customers' roadmap to maximize platform value Technical Expertise Understanding customers’ IT infrastructure and business requirements/ use case roadmap Creating, owning, and executing technical POCs and demos for expansion use cases within initial and other LOBs Stakeholder management Creating a path to accelerate and expand consumption and utilization of MuleSoft within each customer by engaging and influencing a variety of external audiences (technical, LOB) at all levels of the organization (from CxO to developer) Engaging with internal business & technical stakeholders (e.g., implementation partner, prof. services, te
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