Application Engineer

Chef Robotics is bringing AI into the physical world, starting with one of the world’s largest industries: food manufacturing. Food production faces one of the most severe labor shortages in the US, with more than 1 million open jobs today and demand continuing to grow. Our robots help manufacturers automate repetitive food-preparation and assembly tasks so they can increase throughput, improve consistency, and keep production onshore. Today, Chef robots operate in production facilities across North America and Europe, serving customers including Amy’s Kitchen, gategroup, and CookUnity. Our robots have made over 100 million servings in production, creating the world’s largest proprietary dataset for AI-powered manipulation of deformable food. Every meal our robots produce makes the system smarter. Backed by leading investors including Avataar Ventures, Construct Capital, Bloomberg Beta, Promus Ventures, and Kleiner Perkins, we’re scaling rapidly with a robotics-as-a-service (RaaS) model and long-term customer partnerships. Our team includes engineers and leaders from Google, Cruise, Tesla, Amazon Robotics, Dexterity, Bear Robotics, Saildrone, and Zoox, united by a mission to build intelligent machines that solve meaningful problems in the real world. If you’re excited about solving hard problems, creating real customer impact, and shipping systems that operate in production [... source excerpt omitted ...] l feel at home at Chef. About the Role We are hiring an Application Engineer to serve as the vital link between our customers and our engineering teams. This role spans the full customer journey, from early technical evaluation through deployment, production ramp-up, and long-term success, driving both customer success and product excellence. If you are excited by a mix of customer engagement, hands-on robotics engineering, and real-world deployment, this position offers a unique opportunity to directly shape how robotics is deployed in large-scale food production environments. You’ll partner with customers to bring robotic systems online, drive continuous improvement, and di [... source excerpt omitted ...] cing expertise that few roles offer. Success in this position opens the door to your career growth, whether toward technical leadership, product management, field engineering, or customer success sales leadership. Please note that this is not a software applications engineering role. This is a customer-facing role where you’ll be deployed at our customers’ facilities at least 50% of the time. Responsibilities: Partner with Sales and Product teams during early customer engagements to assess customer needs, identify opportunities, and evaluate technical feasibility. Work directly with customers’ engineering and operations teams to understand their processes, challenges and suc