Director - Client Analytics Services
AI summary of the role
This Director role at Veeva's Crossix division leads client analytics services for life sciences marketing, managing a significant book of business and advising on DTC/HCP marketing decisions using the Crossix Data Platform.
No longer in the current catalog. Last included 2026-09-09. Check the employer’s posting for availability.
What you’ll do
- Manage a significant book of business and execute on assigned business goals including client adoption and strategic use of data.
- Inform and advise on life sciences marketing decisions leveraging the Crossix Data Platform and products.
- Build and maintain client relationships, acting as a strategic point of contact and ensuring customer success.
- Lead and mentor a results-driven account team, coaching on project and client service best practices.
What you’ll bring
- 8+ years in an analytical role.
- 5+ years of client-facing experience.
- Experience leading consultative analytics engagements with clients.
- Strong project management skills.
Technologies
Crossix Data Platform · analytics · data · DTC marketing · HCP marketing
About Veeva Systems
Industry cloud for life sciences, combining regulated software, data, and consulting across R&D, quality, commercial, and clinical workflows.
Public · 5000+ people
Source and classification
Customer adoption & accounts · Evidence for this classification:
the data and insights they need to drive DTC and HCP marketing effectiveness and, ultimately, better patient outcomes. As part of Veeva, the Crossix team offers the agility of a high-growth team with the stability of a global leader. Leveraging their knowledge and skillsets, Analytics Services Directors support current clients by showcasing Crossix Analytics Products and Services, sharing best practices, managing ongoing client relationships, and working with a team to execute on the analytics. Successful candidates will possess strong analytics skills, communication skills, and client relationship-building skills and apply that within the Lifesciences marketing space. What You'll Do Manage a significant book of business Inform and advise on Lifesciences marketing decisions leveraging Crossix Data Platform and Products Execute on your assigned business goals including client
More from the job description
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Crossix is positioned at the center of big data, innovative technology, media, and life sciences. Our mission is to empower life sciences companies with the data and insights they need to drive DTC and HCP marketing effectiveness and, ultimately, better patient outcomes. As part of Veeva, the Crossix team offers the agility of a high-growth team with the stability of a global leader. Leveraging their knowledge and skillsets, Analytics Services Directors support current clients by showcasing Crossix Analytics Products and Services, sharing best practices, managing ongoing client relationships, and working with a team to execute on the analytics. [... source excerpt omitted ...] essful candidates will possess strong analytics skills, communication skills, and client relationship-building skills and apply that within the Lifesciences marketing space. What You'll Do Manage a significant book of business Inform and advise on Lifesciences marketing decisions leveraging Crossix Data Platform and Products Execute on your assigned business goals including client adoption and use of the data to make strategic decisions Achieve customer success: Communicate with partners and clients, building relationships and trust, and seen as a strategic point of contact Project management: Working through a results-driven account team to deliver on scoped work Be a l [... source excerpt omitted ...] nsible for storytelling with data and strategic direction of your accounts, as well as working through complex analytics with the team Support product development efforts through client services feedback Requirements 8+ years in an analytical role 5+ years of client facing experience Ability to use critical thinking to identify issues or concerns prior to them becoming a problem Experience leading consultative analytics engagements with clients Strong project management skills Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect. Follow the application process and submit your resume. Within 3 days,
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